Oscar Ruelas
Cheney,WA
Summary
I worked at Davenport School District, where I helped set up and deploy computers, integrated AV systems, and supported hybrid learning technology. My work made it easier for teachers to start the school year smoothly and improved classroom setups for both in person and remote learning. I’m passionate about technology and enjoy solving problems, working with people, and learning new skills to take on any challenge.
Overview
9
9
years of professional experience
Work History
Fulfillment Associate
Amazon
08.2023 - Current
- Collaborated with team members to streamline operations, enhancing overall productivity in the fulfillment center.
- Adhered to safety protocols and operational guidelines, fostering a secure working environment.
IT Support Technician
Davenport School District
06.2021 - 09.2023
- Resolved hardware and software issues for staff and students, ensuring minimal disruption to learning activities.
- Maintained and updated computer systems, contributing to efficient technology use across the district.
- Implemented troubleshooting procedures that improved response times for technical support requests.
Administrative Assistant
El Ranchito Mexican Restaurant
08.2016 - 01.2023
- Maintained high standards of cleanliness and organization in the kitchen and dining areas, contributing to a safe dining environment.
- Enhanced customer experience by managing service flow and ensuring satisfaction during their visits.
- Facilitated effective communication between kitchen staff and front-of-house personnel, streamlining operations and service delivery.
Education
Bachelor of Science - Computer Science
Eastern Washington University
08.2025
Associate of Science - Cyber Security
Spokane Falls Community College
06.2021
Skills
- Programming: Java, Python
- Operating Systems: Windows, Linux, macOS
- IT Support & Systems: Hardware/Software Troubleshooting, Imaging & Deployment, AV Systems, Ticketing Systems
- Networking: TCP/IP, DNS, DHCP, Wireless Configuration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Fulfillment Associate
Amazon
08.2023 - Current
IT Support Technician
Davenport School District
06.2021 - 09.2023
Administrative Assistant
El Ranchito Mexican Restaurant
08.2016 - 01.2023
Associate of Science - Cyber Security
Spokane Falls Community College
Bachelor of Science - Computer Science
Eastern Washington University