Destiny Miller
Chapel Hill,NC
Summary
Dynamic professional with a proven track record in technology facilitation and client support, in the educational and business world. Excelled in strategic planning and problem-solving, achieving significant customer satisfaction. Skilled in information technology management and team leadership, adept at fostering partnerships and driving technological advancements.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Client Support Specialist
Establish the Run
08.2024 - Current
- Collaborated closely with cross-functional teams to ensure comprehensive resolutions for clients'' concerns relating Daily Fantasy Sports Gaming.
- Achieved high levels of customer satisfaction, consistently meeting or exceeding performance metrics.
- Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities in the fantasy football industry.
Parks and Recreation Facility Manager
Chapel Hill Parks and Recreation
01.2023 - Current
- Supervised staff and sports games in day-to-day activities.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
Technology Facilitator
Wake County Public Schools
01.2021 - Current
- Managed and oversaw all technology in the school
- Wrote and secured grants for the school
- Led cross-functional teams in developing strategic plans outlining goals related to technology implementation throughout school programs.
- Collaborated with colleagues to develop interdisciplinary projects, combining technology with other subject areas for a comprehensive learning experience.
Technology Facilitator
Durham Public Schools
09.2005 - 01.2021
- Established a school-wide digital citizenship program, promoting responsible use of technology among students and staff members.
- Implemented data-driven decision-making processes by analyzing student performance metrics using educational technology tools.
- Facilitated the integration of real-world applications within classroom settings by connecting students with technology industry professionals for guest lectures and workshops.
- Developed strategic partnerships with local businesses to secure funding for technology upgrades in classrooms.
- Managed and oversaw all technology at the school level
Education
Masters of Education - Special Education
Elon University
Elon, NC08.2009
Bachelor of Eduaction - Education
Edinboro University of Pennsylvania
Edinboro, PA05.2005
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Strategic Planning
- Product Management
- Teamwork and Collaboration
- Computer Skills
- Adaptability and Flexibility
- Project Management
- Information Technology Management
- Attention to Detail
Certification
Google Certified Educator
Canvas Learning and Management Certified
Website Management: Wordpress
Microsoft Certified Educator
Timeline
Client Support Specialist
Establish the Run
08.2024 - Current
Parks and Recreation Facility Manager
Chapel Hill Parks and Recreation
01.2023 - Current
Technology Facilitator
Wake County Public Schools
01.2021 - Current
Technology Facilitator
Durham Public Schools
09.2005 - 01.2021
Google Certified Educator
Canvas Learning and Management Certified
Website Management: Wordpress
Microsoft Certified Educator
Masters of Education - Special Education
Elon University
Bachelor of Eduaction - Education
Edinboro University of Pennsylvania
Similar Profiles
Mark AndersenMark Andersen
Business Owner at Establish Health and PerformanceBusiness Owner at Establish Health and Performance
Chloe SmithChloe Smith
Store Associate at Establish Design Co.Store Associate at Establish Design Co.
Matthew CooperMatthew Cooper
Running Coach at Team Run RunRunning Coach at Team Run Run