DESTINY MITCHELL
Tulsa,USA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
3rd Grade Assistant Teacher
Tulsa Dream Center
04.2024 - Current
- Helped to maintain fun, interactive, clean, and organized classroom.
- Supported success by partnering with staff and leadership to achieve goals related to enrollment, accreditation and engagement.
- Built relationships with families and coworkers and created dynamic environment where play and discovery went hand-in-hand.
- Partnered with parents with shared desire to provide best care and education for children.
- Completed daily reports, meal count sheets, and attendance logs.
- Calling parents and visiting schools and students once a week.
Assistant Teacher
Color Me Green
08.2023 - 02.2024
- Supported student physical, mental, and social development using classroom games and activities.
- Monitored entrances and exits to maintain safety and organized environments.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Taught children to organize toys, wash hands, and share by leading by example.
- Distributed food, napkins, and beverages in preparation for snack time.
- Maintained accurate and detailed record on enrollments, attendance, health and safety, emergency contact information and incident reports.
ESS Leader
Tulsa Dream Center
05.2023 - 07.2023
- Collaborated with teachers to design beneficial instructional plans and optimize use of classroom time
- Provided individualized assistance to students with special needs or specific medical requirements
- Assisted in classrooms and learning facilities by preparing computers, paper handouts, and other materials
- Developed positive relationship with each child through observation and learning experience
- Tutored individuals and small groups of students in specific assignments and given topics
- Maintained clean and organized classroom space to help students feel welcome and promote learning
- Supervised students in classrooms, cafeterias and outdoor facilities to maintain student safety and wellbeing
- Mentored and offered project assistance for students requiring additional classroom support
- Delivered efficient instruction by assisting with lesson planning and materials preparation.
Customer Service Representative
VXI
10.2022 - 03.2023
- Answered inbound calls to greet and assist customers with various needs and questions
- Researched assistance requested and offered accurate information to resolve issues and respond to inquiries
- Documented detailed notes in CRM system to track customer interactions
- Returned customer calls and responded to inquiries and complaints
- Built strong knowledge of product line to assist customers in selecting products
- Provided solutions, recommendations and replacements with empathy and positive feedback
Essential Support Staff
Victory Christian Tulsa Dream Center
04.2022 - 08.2022
- Assisted coworkers and staff members with special tasks on daily basis
- Maintained stock of items required for kids' activities by inventorying and ordering new stock such as paints, toys and crayons
- Inquired about each checked-in child to learn best possible care and safety precautions
- Monitored all activities to maintain maximum level of safety
- Created new and fun activities to drive enthusiasm for children
- Involved children constructively in play activities to assist emotional, physical, and intellectual development
- Aided parents filling out registration forms to obtain necessary details of child
- Maintained effective schedule balance between rest periods, active play, and instruction
Storage Staff
Tulsa Country Club
04.2021 - 06.2021
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events, and landmarks
- Cleaned rides and attractions to reduce spread of germs and bacteria
- Increased staff performance and engagement via motivational leadership
- Inspected equipment and facilities for signs of wear or damage impacting safety
Cashier
Braum's Ice Cream and Dairy
05.2017 - 05.2021
- Operated cash register, collected payments, and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
- Helped customers find specific products, answered questions and offered product advice
- Worked closely with front-end staff to assist customers
- Processed sales transactions to prevent long customer wait times
- Accepted cash and credit card payments, issued receipts, and provided change
- Trained new team members in cash register operation, stock procedures and customer services
- Wrapped items and bagged purchases properly to prevent merchandise breakage
- Helped with purchases, locating items, and signing up for rewards programs
- Learned roles of other departments to provide coverage and keep store operational
- Inspected store products for damage and obtained item replacements for customers
- Answered customer questions, provided store information, and directed customers to designated store areas
- Processed refunds for worn damaged, and broken merchandise
- Disseminated information to customers regarding account updates, new service additions, and promotional offers
- Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized
- Handled credit applications from customers, liaised with credit manager for approvals and account setup, and processed credit card payments
- Recommended complementary and discounted items to customers to increase sales
- Tracked company inventories, moved excess stock, and arranged products to improve sales
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
Education
No Degree - Biology Pre-Med
Tulsa Community College
Tulsa, OK05-2027
High School Diploma -
Booker T. Washington High School
Tulsa, OK05.2021
Skills
- Customer Transactions
- Student and faculty communication
- Problem resolution
- Multitasking and organization
Timeline
3rd Grade Assistant Teacher
Tulsa Dream Center
04.2024 - Current
Assistant Teacher
Color Me Green
08.2023 - 02.2024
ESS Leader
Tulsa Dream Center
05.2023 - 07.2023
Customer Service Representative
VXI
10.2022 - 03.2023
Essential Support Staff
Victory Christian Tulsa Dream Center
04.2022 - 08.2022
Storage Staff
Tulsa Country Club
04.2021 - 06.2021
Cashier
Braum's Ice Cream and Dairy
05.2017 - 05.2021
No Degree - Biology Pre-Med
Tulsa Community College
High School Diploma -
Booker T. Washington High School
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