Summary
Overview
Work History
Education
Skills
Certification
Languages
Education and Training
Timeline
Generic

Jocelyn Avalos Perez

Antioch,CA

Summary

Adaptable Quality Supervisor with hands-on experience in quality assurance, demonstrating exceptional time management and multitasking abilities. Proven track record of swiftly adapting to diverse environments while ensuring the highest standards are maintained. Committed to continuous improvement and delivering quality results in challenging situations.

Fast learner to rapidly grasp new processes and technical information. Committed to efficiency and streamlining procedures for maximizing revenue.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

3rd Grade Assistant Teacher

St. Matthew Catholic School
San Mateo, CA
08.2021 - Current
  • Assisted the 3rd grade teacher in developing and implementing lesson plans for students.
  • Prepared, administered and graded daily work and tests to evaluate student's progress.
  • Facilitated communication between parents, teachers, administrators, and counselors regarding student performance.
  • Made copies as instructed by the teacher.
  • Assisted with grading homework, tests, and projects according to established criteria, as well as putting in the grade book online

Office Assistant for the Summer

St. Matthew’s Catholic school
San Mateo, California
06.2024 - 08.2024
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Facilitated communication within the office and with external partners.
  • Provided administrative support to multiple departments as needed.
  • Copied, sorted and filed records of office activities and business transactions.

Barista

Starbucks
Menlo Park , CA
02.2019 - 08.2021
  • Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Received and accurately processed customer payments.
  • Maintained calm demeanor during high-volume periods and special events.
  • Utilized POS system to receive and process customer payments.
  • Multitasked between taking orders, heating up food, and making drinks.
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.

Hostess

The Fish Market
Palo Alto, CA
01.2018 - 02.2019
  • Assisted servers in bussing tables when needed during busy periods.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Assigned patrons to suitable tables according to server rotation.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Answered phones promptly to record and confirm reservations.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
  • Greeted guests upon arrival and escorted them to their tables.
  • Demonstrated strong interpersonal skills when interacting with customers.

Education

High School Diploma -

St. Francis High School
Mountain View
05-2020

Some College (No Degree) - Medical Assisting

Canada College
Redwood City, CA

Skills

  • Data entry
  • Fluent in Spanish
  • Multitasking and strong organization
  • Time management
  • Data-driven instruction
  • Outstanding customer service
  • Attention to detail
  • Microsoft Office/ Google Workspace
  • Administrative support

Certification

  • CPR/AED

Languages

English

Spanish- Fluent

Education and Training

Typing classes: 2 semesters

Timeline

Office Assistant for the Summer

St. Matthew’s Catholic school
06.2024 - 08.2024

3rd Grade Assistant Teacher

St. Matthew Catholic School
08.2021 - Current

Barista

Starbucks
02.2019 - 08.2021

Hostess

The Fish Market
01.2018 - 02.2019

High School Diploma -

St. Francis High School

Some College (No Degree) - Medical Assisting

Canada College

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Jocelyn Avalos Perez