Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Destiny Munoz

Phoenix,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Room Attendant

Gila River Wild Horse Pass
07.2021 - Current

This position is responsible for maintaining a clean and professional environment within the casino hotel to benefit all guests by personally performing the following duties, as well as demonstrating the GILA WAY.

  • Reduced guest complaints by maintaining high standard of cleanliness in all assigned rooms.
  • Maintain hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
  • Ensured positive guest experiences with prompt response to special requests and additional services.
  • Perform deep-cleaning assignments to maintain hotel's overall appearance and appeal for both new and returning guests alike.
  • Respond to guest requests for assistance, toiletries, and personal care items.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.

Customer Returns

Amazon
02.2020 - 07.2021
  • Responsibilities this role entailed was maintaining a clean, stocked area as well as making sure no hazardous objects were in the way.
  • Unloaded, inspected, and stored damaged and returned products.
  • Adhered to company safety guidelines to minimize warehouse accidents.
  • Maintained company time management standard by processing 30 items per hour .

Cashier

Sweet Tomatoes Buffet
03.2018 - 02.2020

Trained in three positions in the Sweet Tomatoes’ restaurant.

  • Duties of two positions worked are following:
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped maintain safe dining environment by adhering to proper food handling guidelines and protocols.
  • Maintained positive relationships with customers, addressing any concerns or requests in prompt manner.
  • Ensured freshness of offerings by regularly monitoring and replacing ingredients as necessary.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Student Choice High School
Maricopa, AZ
02.2017

Skills

  • Creativity
  • Work Ethic and Integrity
  • Leadership
  • Organization
  • Problem Solving
  • Teamwork
  • Communication
  • Decision Making
  • Housekeeping knowledge
  • Professional Appearance
  • Inventory and supply
  • Work Prioritization
  • Guest Relations
  • Time Management
  • Hospitality industry

References

  • (480) 273-7406
  • (602) 799-2610
  • (520) 388-0542

Timeline

Room Attendant

Gila River Wild Horse Pass
07.2021 - Current

Customer Returns

Amazon
02.2020 - 07.2021

Cashier

Sweet Tomatoes Buffet
03.2018 - 02.2020

High School Diploma -

Student Choice High School
Destiny Munoz