Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
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Destiny Munoz

Tobyhanna,PA

Summary

Motivated esthetician dedicated to taking on new challenges and passionate about continuous learning and professional development. i specializes in strong work ethic, adaptability, detailed-oriented, highly organized and thrives in a fast paced or slow paced environment. Seeking entry-level opportunities to enhance my abilities while contributing to the companies growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew Member

Dunkin Donuts & Baskin Robbins
Mount Pocono, PA
03.2023 - 02.2024
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Adhered to health department regulations regarding food handling procedures.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.

Sales Associate- Cashier (seasonal)

Coach
Tannersville, PA
10.2023 - 01.2024
  • Greeted customers and provided exceptional customer service.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Helped customers find specific products, answered questions, and offered product advice.

Food and Beverage Cashier

Kalahari Resorts Poconos
Pocono Manor, Pennsylvania
11.2019 - 09.2020
  • Expertly managed POS systems for processing payments up to $2,000 each shift
  • Assisted customers with their orders, answered questions about menu items, and took accurate payment information.
  • Delivered friendly customer service while maintaining composure in high-volume periods
  • Upheld all local Covid-19 safety protocols, including increased sanitization, enforcing mask policies, and ensuring a limited capacity.

Front Desk Agent

Kalahari Resorts Poconos
Pocono Manor, Pennsylvania
03.2019 - 11.2019
  • Facilitated 50+ calls a day, resulting in a 10% increase in inbound sales.
  • Greeted customers in a professional and friendly manner.
  • Assisted with check-in and check-out procedures for 50+ visitors an hour, connecting personnel verifying identifications and documents of 500+ daily guests.
  • Resolved customer complaints swiftly and kindly, achieving a 99% satisfaction rating

Education

High School Diploma -

Pocono Mountain West High School
Pocono Summit, PA
06-2019

Esthetician Licenses - Esthetician

The Beauty Institute
Arlington Heights, PA
10-2024

Skills

  • strong Work Ethic
  • Strong time management
  • Bilingual in spanish and English
  • Collaborative Team Player
  • Adaptable Communicator
  • efficiency to multitask in low and high stress environment
  • Detail-Oriented

Certification

  • esthetician licenses
  • the beauty institute certificate

Languages

Spanish
Professional

Timeline

Sales Associate- Cashier (seasonal)

Coach
10.2023 - 01.2024

Crew Member

Dunkin Donuts & Baskin Robbins
03.2023 - 02.2024

Food and Beverage Cashier

Kalahari Resorts Poconos
11.2019 - 09.2020

Front Desk Agent

Kalahari Resorts Poconos
03.2019 - 11.2019

High School Diploma -

Pocono Mountain West High School

Esthetician Licenses - Esthetician

The Beauty Institute

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Destiny Munoz