Destiny Odin
Albany,LA
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
19
19
years of professional experience
1
1
Certification
Work History
CNA - Certified Nursing Assistant
Nurseio
04.2022 - Current
- Caring for patient with different health problems
- Making sure their hygiene needs are met
- Turning patients every 2 hours that are not mobile to do so themselves to avoid break down
CNA - Certified Nursing Assistant
Shiftkey
04.2021 - Current
- While working for this agency I have had experience with all levels patients and facilities
- I have worked at long term, acute care and hospitals
- My job description is to assist patients with daily activities to try to get strength back where it's needed, for them to enjoy their daily lives
Call Center Manager
Concealed coalition
05.2019 - 05.2022
- Company Overview: We service multiple states with gun permits
- My job as a call center manager is to listen to the calls and see what I can do to help my agents produce more sells
- We service multiple states with gun permits
CNA - Certified Nursing Assistant
North Oaks Health System
03.2018 - 03.2022
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Delivery Driver
UPS
11.2021 - 01.2022
- Delivered products in a timely and courteous manner
- Loaded packages
- Obtained package signatures
- Consistently completed on-time deliveries
- Maintained ongoing communication
Insurance Agent/Producer
UNION NATIONAL LIFE INSURANCE
05.2017 - 08.2019
- I am a licensed agent, collecting payments and also go door to door to see whom may need insurance
Certified Nursing Assistant
Care
07.2012 - 03.2016
- Assisting people with everyday life choices
- Helping disabled people gain strength back so they can become as independent as possible and live a normal life
- Also assist patients with behavioral disorders
Shift Manager
Olive Garden
02.2013 - 06.2014
- Managed a team of 20 employees also assisted with cooking food for guest at a fast pace and also have to make sure every dish is made with hospitality
- The better you do the more guest will come
Certified Nursing Assistant
Happy Haven Homes
01.2010 - 06.2013
- Prepare variety of foods for residents that had different dietary nutritional charts
- Example I have prepared Puréed honey and nectar meals and drinks
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Sales manager
Rimco
08.2008 - 02.2012
- Maintained up-to-date knowledge of store polices regarding payments, returns and exchanges
- Prevented store losses using awareness, attention to detail and integrity
- I organized weekly sales reports for the sales department to track product success
- I also created new processes and systems for earned reputations for exceeding sales goals
- I worked as a team player performing cashier duties, product assistance and cleaning
General Manager (GM)
Popeye's
10.2005 - 05.2008
- Guaranteed positive customer experiences and resolved all customer complaints
- I compiled weekly monetary reports and records for store manager
- Maintained adequate cash supply in cash drawers in multiple checkout stations
- I was also responsible for ringing up customers in a timely manner and guaranteeing high level of customer service
- I accurately logged all daily shipping and receiving orders
- Managed cash stock and inventory balances accurately
- Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning
- I trained up to 10 employees quarterly
Education
Bachelor of Science - Psychology
University of Phoenix
Baton Rouge, LA11.2014
Skills
- Customer Service
- Life Insurance
- Health Insurance
- Team Building
- Excel
- Microsoft Office
- Sales
- Inventory
- Management
- Time Management
- Filing
- Management Experience
- Retail Sales
- Microsoft Word
- Sales Management
- Time management
- Microsoft Outlook
- Certified nurse assistant
Certification
- License insurance agent, 04/01/18, 04/01/20
- Driver's License
- CPR Certification
- CNA
- BLS Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
CNA - Certified Nursing Assistant
Nurseio
04.2022 - Current
Delivery Driver
UPS
11.2021 - 01.2022
CNA - Certified Nursing Assistant
Shiftkey
04.2021 - Current
Call Center Manager
Concealed coalition
05.2019 - 05.2022
CNA - Certified Nursing Assistant
North Oaks Health System
03.2018 - 03.2022
Insurance Agent/Producer
UNION NATIONAL LIFE INSURANCE
05.2017 - 08.2019
Shift Manager
Olive Garden
02.2013 - 06.2014
Certified Nursing Assistant
Care
07.2012 - 03.2016
Certified Nursing Assistant
Happy Haven Homes
01.2010 - 06.2013
Sales manager
Rimco
08.2008 - 02.2012
General Manager (GM)
Popeye's
10.2005 - 05.2008
Bachelor of Science - Psychology
University of Phoenix
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