Destiny Odum
Baltimore,United States
Summary
Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Behavioral Health Home Care Coordinator
Grace Medical Center
10.2023 - Current
- Performed client intake procedures according to internal standards for new Behavioral Health admissions.
- Enhanced patient care by coordinating and scheduling health home services for up to 30 patients per month
- Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
- Enhanced communication between patients, caregivers, and medical professionals for better overall care.
- Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
- Demonstrated proficiency in utilizing electronic health record systems for efficient data entry and retrieval purposes related to clinical documentation requirements within the field of behavioral health.
- Executed billing tasks and recorded information in company databases.
- Streamlined the appeals process, ensuring timely resolution of denied claims and maximizing revenue recovery.
- Labeled and prepared urine specimens for shipment to laboratory facilities.
- Improved workflow through efficient organization of supplies and equipment needed for daily collections.
- Printed urine results daily and submitted for review.
Mental Health Case Manager
Optimum Health Systems Inc.
10.2020 - 07.2023
- Conducted assessments to determine individual needs and develop personalized care plans to address stated objectives
- Created care plans/crisis plans for assigned case management clients
- Managed caseload of 15 clients with co-occurring Axis 1 and Axis II disorders while monitoring and evaluating care plans
- Displayed sensitivity to cultural and linguistic needs of clients and families served
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources and specialist
- Completed monthly summaries for each client on designated caseload
- Completed and documented case management session notes.
Crisis Counselor
Safe Journey House
06.2020 - 09.2020
- Maintained confidentiality of records relating to patients' treatment
- Counseled patients Individually or in group sessions to assist in overcoming dependencies, adjusting to life, or making changes for their personal or professional development
- Filled out and maintained client-related paperwork, including federal and state mandated forms, client diagnostic records, and progress notes
- Referred patients or their family members to community resources and specialist as necessary
- Monitored clients' use of medications
- Acted as a client advocate to coordinate required services or to resolve emergency problems in crisis situations.
Education
Bachelor of Science - Social Work
North Carolina Central University
Durham, NCSkills
- Patient interaction
- Treatment Planning
- Documentation Entry
- Crisis Intervention
- Strong Understanding of Microsoft Word/Excel
- Research/Collect Data Typing and Transcription Skills
- Accuracy and Attention to detail
- Communication Skills-Verbal and Written
- Patient Advocacy
- Claim submission
- Performing urinalysis
- Swab Collection
Certification
- First Aid/ CPR, 06/2021, Present
- NCTSN CANS Trauma Comprehensive Training, 2021, Present
Personal Information
Title: Case Manager/Social Worker
Hobbies and Interests
- Case Management
- Data Entry
- Customer Service
- Billing and Coding
- Healthcare
- Mental Health
- Drug Treatment
Timeline
Behavioral Health Home Care Coordinator
Grace Medical Center
10.2023 - Current
Mental Health Case Manager
Optimum Health Systems Inc.
10.2020 - 07.2023
Crisis Counselor
Safe Journey House
06.2020 - 09.2020
Bachelor of Science - Social Work
North Carolina Central University
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