Destiny Oglesby

Oversaw recreation operations for a 405‑bed skilled nursing facility with dementia, ventilator, dialysis, and behavioral units. Directed a team of 20 staff members, volunteers, and interns, managing budgets, compliance, and large‑scale community initiatives.

Key Achievements:

• Transformed Facility Engagement – Designed and implemented dual monthly activity calendars (Nursing Home & Assisted Living), increasing participation rates by 45% in under one year.
• High‑Impact Event Leadership – Conceived, planned, and executed a facility‑wide “Care That Moves You” Week featuring a block‑party‑level cookout, ice cream truck, carnival, petting zoo, wellness screenings, and themed parties—secured city permits, NYPD collaboration, and media‑ready community visibility.
• Operational Excellence – Created standardized departmental guidelines, efficiency workflows, and cart‑prep systems that reduced staff downtime by 30% and improved on‑time program starts across all 13 floors.
• Talent Acquisition & Retention – Utilized Appoli for strategic recruitment, reducing open positions by 50% and onboarding high‑performing CNAs and recreation aides.
• Budget & Resource Optimization – Managed petty cash, departmental grants, and multi‑event supply orders with zero budget overruns, maximizing ROI for every program.
• Quality & Compliance Leadership – Active member of monthly QAPI meetings, driving quality assurance initiatives that exceeded regulatory standards and improved care plan integration with recreation.
• Cross‑Departmental Solutions – Created action plans for food service and kitchen teams to improve service delivery for resident events and holiday meals.
• Staff Development & Accountability – Implemented weekly one‑to‑one staff check‑ins and a performance tracking system, leading to measurable improvements in punctuality, productivity, and documentation compliance.
• Design and implement a wide range of recreational programs, activities, and events tailored to various age groups and interests.
• Evaluate and assess program effectiveness, making adjustments based on participant feedback and changing community needs.
• Foster a positive and collaborative work environment, promoting staff development through ongoing training and mentorship.
• Conduct performance evaluations and provide feedback to support continuous improvement.
• Facility and Resource Management
• Oversee the maintenance and operation of recreational facilities, ensuring they are safe, clean, and well-equipped.
• Coordinate with maintenance staff and external contractors for repairs and improvements.
• Ensure all recreational activities and programs comply with local, state, and federal regulations.

• Designed creative programs that are both fun and educational for clients of all ages.
• Participated in interdisciplinary team meetings to discuss assessment findings, treatment goals and progress updates.
• Created documentation of patient treatment plans, change in treatment, progress and outcome evaluations to facilitate recordkeeping objectives.
• Implemented therapeutic recreation techniques including goal setting, relaxation techniques, sensory integration exercises and more.
• Consulted with medical personnel regarding any potential risks associated with certain leisure pursuits.
• Obtained information from medical records, medical staff, family members and patients to assess capabilities, needs and interests.
• Coordinated social events designed specifically for individuals living with chronic illnesses or disabilities.
• Organized group activities such as sports, games, music, art, drama and dance for individuals or groups of people with disabilities.
• Monitored security cameras in the lobby area to ensure safety of employees and guests.
• Performed data entry tasks into various computer systems accurately and promptly.
• Supplied callers with office address and directions, employee email addresses and phone extensions.
• Updated daily log book with information about visitors entering the premises.
• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Reported suspicious individuals to supervisor.
• Scheduled appointments for clients, customers, and other visitors.
• Investigated and analyzed client complaints to identify and resolve issues.

• Maintained accurate records of all activities performed throughout internship period.
• Attended and participated in meetings and brainstorming sessions with team members.
• Worked under the supervision of a CTRS.
• Maintained positive working relationship with fellow staff and management.
• Assisted with event planning, support and execution of virtual and in-person engagements.
• Promoted recreational activities to encourage participation in events.
• Participated in games and recreational activities which encouraged individuals and staff to join in.
• Engaged with participants to encourage involvement in different recreational activities.
• Identified potential risks associated with each activity and implemented necessary precautions.
• Maintained records such as attendance logs, incident reports, evaluations and other documents pertaining to program operations.

• Strong experience working with developmentally disabled adults and creating individualized recreational plans to assist them with community integration.
• Understands safety principles and designs programs to allow recreation in safe and fun ways.
• Facilitates activities for residents including but not limited too, yoga, gaming, poetry, musical appreciation, arts and crafts, exercising, workouts, creative writing, cosmetics, and therapeutic conversations.
• Contributes to enhancing the daily lives of residents.
• Experienced with documentation after every activity and motoring resident's cognitive, physical, social and mental responses to events.
• Experienced with senior care, dementia patients, and residents with mental health illnesses.
• Experienced with wheelchair bound residents/patients.
• Knowledge of OSHA and HIPPA.
• Transported residents to different programs and events.
• Experience working with challenging populations of residents of all kinds.
• Front Desk Receptionist.
• Knowledge of Sigma Care.