Destiny Penn
Orlando,FL
Summary
Destiny Penn describes herself as a hardworking and intelligent individual committed to personal and professional growth. She excels in fast-paced environments and believes she is the ideal candidate for every position.
Overview
6
6
years of professional experience
Work History
Host
Sugar Factory
Orlando, FL
05.2025 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Winghouse Girl
Ker’s Winghouse
Daytona Beach, FL
03.2024 - 07.2025
- Worked effectively in team environments to make the workplace more productiv
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Took orders from customers accurately and in a timely manner.
- Prepared drinks according to standard recipes.
- Followed health safety guidelines when preparing and serving food products.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Greeted guests and provided menus.
- Assisted in training new servers.
- Stayed informed about daily specials, new menu items, promotions.
- Maintained records of transactions made during shift as required by law or company policy.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Ensured that each guest was served courteously, quickly, and efficiently.
92A Automated Logistical Specialist
United States Army Reserve
Orlando , FL
08.2019 - 12.2024
- Performed daily inventory of equipment and supplies, ensuring accuracy.
- Utilized automated systems to track parts and materials for repair orders.
- Ensured proper packaging and shipping of items according to safety regulations.
- Enhanced overall logistical operations by coordinating with various departments to ensure timely delivery of materials and supplies.
- Played an instrumental role in the successful execution of large-scale projects by coordinating all necessary resources efficiently according to project timelines.
Dunkin Donuts
Dunkin' Donuts Franchising
New Smyrna Beach, Florida
01.2023 - 02.2024
- Operated equipment and machinery according to safety guidelines.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Call Center Representative
Sunshine Health & Rehab
05.2023 - 01.2024
- Attended regular training sessions on updates and changes within the industry or organization.
- Assisted customers with navigating the company's website to locate desired information or items for purchase.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
Education
Some College (No Degree) - Logistics Management
Army Quartermaster Center And School
Fort Lee, VAHigh School Diploma -
New Smyrna Beach High School
New Smyrna Beach, FL06-2020
Skills
- Shipping and receiving
- Warehouse Operations
- Hazardous Materials Handling
- Stock control
- Decision-Making
- Supply Inventory Management
- Time and Wage Tracking
- Schedule Coordination
- Personnel Management
- Staff Training
- Work Scheduling
- Employee Counseling
- Analytical Thinking
- Active Listening
- Multitasking
- Problem-solving abilities
- Customer Relations
- Team Management
- Interpersonal Communication
- Positive Attitude
- Goal Setting
- Adaptability and Flexibility
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Timeline
Host
Sugar Factory
05.2025 - Current
Winghouse Girl
Ker’s Winghouse
03.2024 - 07.2025
Call Center Representative
Sunshine Health & Rehab
05.2023 - 01.2024
Dunkin Donuts
Dunkin' Donuts Franchising
01.2023 - 02.2024
92A Automated Logistical Specialist
United States Army Reserve
08.2019 - 12.2024
Some College (No Degree) - Logistics Management
Army Quartermaster Center And School
High School Diploma -
New Smyrna Beach High School