Destiny Perez
Summary
A responsible, enthusiastic, and hardworking individual consistently demonstrating reliability in handling transactions, addressing customer complaints, and operating POS systems. Profound experience in providing excellent customer assistance has cultivated dedication, developed strong interpersonal relations, and built outstanding organizational skills. Exceptional work ethic is complemented by a detail-oriented approach and ability to multitask effectively with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Receptionist
Lester Barrera's CPA PA
04.2024 - 12.2024
- Used advanced software to prepare documents, reports, and presentations.
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Confirmed appointments, communicated with clients, and updated client records.
Sales Representative
YouFit Gyms
02.2023 - 03.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Managed transaction security by verifying payment cards against identification.
- Addressed guest at front desk and engaged in pleasant conversation while managing check-in process.
Management Trainee
Marco's Pizza
09.2020 - 04.2022
- Contributed to business success through good relationship building with employees, customers, and outside vendors.
- Studied business administration requirements such as payroll, budgeting, and accounting.
- Completed sales process to assist customers in attaining products and services.
- Kept back-of-house clean and sanitary with hourly clean ups to maintain safe food preparation.
- Took orders by phone or by customers in person and worked on their request accordingly.
- Key-holder
Education
Associate of Science - Health Sciences
Miami Dade College
Miami, FL08-2027
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Bilingual
- Records Management
- Financial Reporting
- Staff Training
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Lester Barrera's CPA PA
04.2024 - 12.2024
Sales Representative
YouFit Gyms
02.2023 - 03.2024
Management Trainee
Marco's Pizza
09.2020 - 04.2022
Associate of Science - Health Sciences
Miami Dade College
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