Destiny Perez

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A Friendly and outgoing individual with excellent interpersonal communication strengths, who enjoys creating memorable experiences for customers in a busy establishment. Solid experience processing payments, managing inventory, and meeting customer demand with a diligent and well-organized mentality. Reliable and hardworking individual with a proven track record of supporting team goals through dedication, efficiency, and strong time management skill.

Starbucks, Cedar Springs, SC-Barista

September 2023 - Current

• Consistently arrive at 4 AM to open the store on time, preparing the café for daily operations by setting up equipment restock and refresh all product categories, including fresh pastries, packaged food items, coffee beans, refreshers, cold brew, and merchandise, and ensuring the sales floor is stocked and guest-ready before doors open.
• Balance multiple roles during peak hours, such as preparing handcrafted beverages, greeting customers, and maintaining flow at the hand-off area, all while delivering warm and memorable service.
• Manage high-volume drive-thru operations by accurately taking orders on one register, processing payments, and creating a friendly, efficient interaction at the window using a second system.
• Uphold store standards by restocking floor supplies, replenishing ice bins, collecting trash, and washing dishes before shift end to ensure smooth transitions for the next team.
• Collaborate closely with coworkers to coordinate tasks, communicate effectively under pressure, and support each other with kindness and respect in a fast-paced, team-driven environment.

Subway, Boiling Springs SC

October 2020 - December 2021

• Stock up fresh meats and veggies on the back and front bar while still delivering excellent customer service.
• Slice and dice fresh veggies and meats and organize them in our freezer while ringing up or making orders
• Engaging with and understanding our customers while staying busy was an everyday task.
• Maintain a clean and organized workspace

Ingles Market, Boiling Springs, SC —Barista

September2019 - November 2020

• Created numerous drinks in hustling early morning shifts with consistently positive customer satisfaction scores. Recommended products based on a solid understanding of individual customer needs and preferences.
• Provided in-depth information to customers on beverage preparation and offered samples of the latest brews. Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Prevented infections and maintained store professionalism by cleaning and sanitizing work areas.
• Engendered customer loyalty by remembering personal preferences.
• Maintained regular and consistent attendance and punctuality.

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