Destiny Peterson
Phoenix,AZ
Summary
Accomplished Shift Leader at Taco Bell, adept in team leadership and POS system operation, enhanced customer satisfaction and streamlined inventory, leading to significant waste reduction. Demonstrated expertise in conflict resolution and staff supervision, fostering a cohesive and efficient workplace. Reliable Shift Leader with 3 years in fast food industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
2
2
years of professional experience
Work History
Shift Leader
Taco Bell
10.2021 - 10.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
Education
High School Diploma -
Mingus Union High School
Cottonwood, AZ05.2020
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Training Assistance
- Conflict Resolution
- Staff Supervision
- POS System Operation
- Drawer Assignments
- Organizational Skills
- Teamwork and Collaboration
- Time Management
Timeline
Shift Leader
Taco Bell
10.2021 - 10.2023
High School Diploma -
Mingus Union High School