Destiny Placido
San Marcos,TX
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced organizations . Strives to meet customer needs, drive satisfaction and promote long-term loyalty. I am a highly motivated employee with a passion to complete and achieve new tasks.
Overview
6
6
years of professional experience
2026
2026
years of post-secondary education
Work History
Server
Gristmill
New Braunfels, Texas
10.2025 - Current
- Provided attentive service to guests in a fast-paced dining environment.
- Managed food and drink orders efficiently using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Assisted in training new servers on menu items and service protocols.
- Resolved guest inquiries and concerns with professionalism and courtesy.
- Upsold menu items to enhance the dining experience for guests.
- Adhered to health and safety regulations during food handling procedures.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
Head Lifeguard
Schlitterbahn Waterpark New Braunfels
New Braunfels, Texas
05.2020 - 09.2025
- Supervised lifeguard team to ensure safety and compliance with park regulations.
- Conducted regular safety drills and training sessions for lifeguard staff.
- Monitored guest activities to prevent accidents and ensure a safe environment.
- Responded promptly to emergencies, providing first aid and emergency care as needed.
- Supervised a team of lifeguards, providing guidance and instruction to ensure compliance with safety regulations.
- Trained new hires on safety protocols, procedures, and customer service standards.
- Maintained strong proficiency in CPR, First Aid, and rescue techniques to provide optimal support to individuals in distress.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
Sales Associate
New Balance
San Marcos, Texas
11.2024 - 05.2025
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and targets.
- Engaged customers through friendly interactions to enhance shopping experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Bachelor of Science - Biochemistry
Texas State University
San Marcos, TX 08.2024 - 03.2026
East Central High School
San Antonio, TXSkills
- Data analysis
- Customer service
- Team leadership
- Safety compliance
- Conflict resolution
- Sales strategy
- Effective communication
- Problem solving
- POS operation
- Food running
- Effective customer upselling
- Cash handling
- Liquor, wine, and food service
- Professional appearance
- Price memorization
- Team collaboration
- Exceptional customer service
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Server
Gristmill
10.2025 - Current
Sales Associate
New Balance
11.2024 - 05.2025
Bachelor of Science - Biochemistry
Texas State University
08.2024 - 03.2026
Head Lifeguard
Schlitterbahn Waterpark New Braunfels
05.2020 - 09.2025
East Central High School