DESTINY RAMOS

• 30 Hour Clinical Nursing Home Experience

• Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
• Supported patient mobility, reducing risk of falls and facilitating physical therapy exercises.
• Streamlined communication between healthcare teams by coordinating patient schedules and updates.

• Verified Insurance for patients
• Answer phones
• Registry
• Check patients in and out
• Call and confirm patient appointments
• Process and input payments from patients
• Prepare new patients paperwork and charts
• Collect copays and payments

• Manage employees
• Scheduling
• Inventory
• Stock
• Customer service

• Provided compassionate, full-time care for elderly grandmother, assisting with Activities of Daily Living (ADLs) including bathing, dressing, grooming, feeding, and toileting.

• Maintained clean, safe, and well-organized patient environment.
• Provided safe mobility support to help patients move around personal and public spaces.
• Managed patient medications, ensuring accurate dosages and timely administration.
• Enhanced comfort by providing compassionate and attentive personal care.
• Monitored vital signs and reported any abnormalities to healthcare providers promptly.
• Developed personalized care plans to address individual needs and goals.

• Take orders over the counter, phone and electronic POS system
• Serve customers
• Customer service

• Make drinks and serve customers
• Customer service
• Inventory, Stock
• Manage employees
• Scheduling

• Verified Insurance for patients
• Answers phones
• Assist HR with light clerical duties

• Over 1 year experience as an HR file clerk
• Create employees and contracted company's folders into an electronic file cabinet
• File and Sort Company's payroll bi-weekly
• Scan, and file employees personal and work related documents

• Serve
• Take orders
• Provide Excellent Customer Service
• Maintaining standard of quality, service and cleanliness in the restaurant