Destiny Ramsey
Summary
Motivated, competitive, and results-driven individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Hand And Stone Massage And Facial Spa
06.2023 - Current
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Processed and maintained payroll by calculating, collecting, and entering data.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed strategy to increase sales and drive profits.
Private Nanny
Private Client
01.2016 - Current
- Built positive and nurturing environments to support child social and emotional growth.
- Assisted children with homework assignments and special projects across different subjects.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Established lasting, professional connections with families and children.
- Traveled with families to care for children.
Lead Sales Associate
Hand And Stone Massage And Facial Spa
09.2022 - 06.2023
- Trained, coached and mentored new sales associates for maximum performance.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Monitored sales team performance and provided constructive feedback.
- Kept detailed track of sales and customer information in company system.
- Led sales team to exceed quarterly sales goals.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
MBA - Business Administration
Florida Southern College
Lakeland, FL05.2024
Bachelor of Arts - Psychology
Tusculum University
Greeneville, TN05.2022
High School Diploma -
Karns High School
Knoxville, TN05.2018
Skills
- Client Relationship-Building
- Time Management
- Team Leadership
- Sales Initiatives
- Inventory Oversight
- Meeting and Exceeding Sales Goals
- Teamwork and Collaboration
- Sales Pitching
- Persistent and Resilient
- Excellent Written and Verbal Communication
- Strong Communication and Interpersonal Skills
Timeline
Assistant Manager
Hand And Stone Massage And Facial Spa
06.2023 - Current
Lead Sales Associate
Hand And Stone Massage And Facial Spa
09.2022 - 06.2023
Private Nanny
Private Client
01.2016 - Current
MBA - Business Administration
Florida Southern College
Bachelor of Arts - Psychology
Tusculum University
High School Diploma -
Karns High School