Destiny Richardson
Baltimore,MD
Summary
Reliable Bus Attendant highly productive in efficiently completing tasks with specialized skills in safety compliance, passenger assistance, and emergency response procedures. Excel in communication, teamwork, and adaptability to ensure passenger satisfaction and safety during transit. Committed to maintaining cleanliness and orderliness on board to enhance travel experience for all passengers.
Overview
7
7
years of professional experience
Work History
Bus Attendant
Baltimore City Public School System
Baltimore, MD
09.2022 - Current
- Maintained a clean and organized bus interior at all times.
- Monitored student behavior on the bus to ensure safety of all passengers.
- Maintained communication logs detailing pertinent information about each trip taken.
- Verified that all passengers have exited the bus prior to leaving drop off location.
- Responded quickly and appropriately in emergency situations.
- Administered emergency evacuation drills periodically throughout school year.
- Assisted special needs students in boarding and exiting from the bus safely.
- Completed necessary paperwork such as route sheets and attendance records accurately and timely.
Security Guard
Horseshoe Casino
Baltimore, MD
06.2020 - 01.2021
- Issued visitor badges and access cards to authorized personnel.
- Completed incident reports regarding violations of policies or procedures.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Provided customer service assistance to staff and visitors in a professional manner.
- Provided escorts for employees entering and exiting the building after hours.
- Reviewed security logs to ensure proper documentation was maintained.
- Responded to alarms, emergencies, and disturbances.
Customer Service Representative
Prometric
Baltimore, MD
02.2018 - 03.2019
- Provided exceptional customer service to ensure customer satisfaction.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed positive relationships with customers through friendly interactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
High School Diploma -
Edmondson Westside High School
Baltimore, MD05-2014
Skills
- Emergency Procedures
- Strong Work Ethic
- Calm Under Pressure
- Disability assistance
- Route knowledge
- Verbal Communication
- Special Needs Support
Timeline
Bus Attendant
Baltimore City Public School System
09.2022 - Current
Security Guard
Horseshoe Casino
06.2020 - 01.2021
Customer Service Representative
Prometric
02.2018 - 03.2019
High School Diploma -
Edmondson Westside High School
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