Destiny Rivers - Cashier / Pickup & Delivery Associate; Customer Service Clerk - Harris Teeter

Summary

Biology graduate with over four years in customer service, adept at managing order accuracy and handling confidential information. Proven ability to communicate effectively with diverse customers while balancing multiple priorities. Seeking entry-level healthcare support role to leverage scientific knowledge and commitment to positive patient experiences.

Overview

4

years of post-secondary education

5

years of professional experience

Work History

Cashier / Pickup & Delivery Associate; Customer Service Clerk

Harris Teeter

04.2021 - Current

Process customer transactions accurately, handle multiple payment types, and follow company procedures for cash and account security.
Communicate clearly with customers about order updates, product availability, substitutions, pickup procedures, and service concerns.
Shopped and prepared online grocery orders based on customer requests, ensuring item quality and adherence to special instructions.
Delivered courteous service to diverse customers, addressing needs and concerns with patience, empathy, and effective problem-solving.
Balance competing priorities in a time-sensitive setting while maintaining accuracy, organization, and dependable service.
Collaborated with coworkers across departments to streamline front-end and customer service operations, enhancing order completion efficiency.
Maintain clean, organized work areas and follow established safety, sanitation, and quality standards.
Locations served: 620 Long Point Road, Mount Pleasant, SC; Greenville, SC; and 1269 Nexton Parkway, Summerville, SC. Continued employment through store transfers.

Education

Bachelor of Arts - Biology, Sociology

Clemson University

Clemson, SC

Cane Bay High School

Summerville, SC

08.2018 - 05.2022

Skills

Order and transaction accuracy
Transaction processing
Point of sale
Safety, sanitation, and quality awareness
Time management and prioritization
Time management
Customer and patient-centered service

Clear verbal communication
Conflict resolution
Team collaboration
Problem solving
Patience and empathy
Confidential information handling

Timeline