Destiny Roubideaux
Bowling Green,KY
Summary
Detail-Oriented Clerk experienced in coordinating shipping and receiving duties while utilizing problem-solving and organizational skills. Achieved operational enhancements through accurate recordkeeping and timely resolutions for diverse issues. Focused on delivering exceptional customer service in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Receiving Clerk
saving spot
Russellville, KY
2024.02 - Current
- Received and inspected incoming shipments for quality and accuracy.
- Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
- Verified that all merchandise was in good condition upon arrival, and reported any discrepancies or damages immediately.
- Documented discrepancies in shipments for resolution with suppliers.
- Checked accuracy of cargo manifests against purchase orders, identifying errors promptly.
- Collaborated with warehouse team to streamline receiving processes.
- Maintained organized storage areas for efficient inventory management.
- Operated forklifts and pallet jacks to move products safely.
- Unloaded delivery trucks, containers, and pallets using hand truck, forklifts or other equipment as needed.
- Inspected delivered items for damage or defects; returned unacceptable items to vendor immediately.
- Utilized inventory management software for tracking stock levels.
- Updated inventory records to reflect new stock levels.
- Assisted in training new team members on receiving protocols.
- Prepared items for distribution by labeling and sorting efficiently.
Receiving Clerk
Henkel Consumer Products
Bowling Green, Kentucky
2022.08 - 2024.01
- Inspected incoming shipments for accuracy and quality control.
- Unloaded delivery trucks, containers, and pallets using hand truck, forklifts or other equipment as needed.
- Recorded received items in inventory management system.
- Updated inventory records to reflect new stock levels.
- Utilized inventory management software for tracking stock levels.
- Collaborated with warehouse team to streamline receiving processes.
- Reviewed work orders to check correctness of deliveries.
- Documented discrepancies in shipments for resolution with suppliers.
- Completed necessary paperwork including packing slips, bills of lading, receiving reports. accurately and on time.
- Maintained a clean and safe work area in compliance with OSHA standards.
- used SAP daily for inventory and location management
Customer Service Representative
Afni
Bowling Green, Kentucky
2021.01 - 2022.12
- Handled escalated customer complaints with professionalism and care.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with inquiries and resolved issues promptly.
- Provided product information and guided customers through purchasing decisions.
- Processed orders and managed customer accounts efficiently.
- Developed strong relationships with customers by providing personalized assistance and support.
- Collaborated with team members to enhance service delivery standards.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
General Manager
holly js
Franklin, KY
2019.01 - 2021.10
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Developed and implemented strategic plans to enhance business performance.
- Oversaw daily operations to ensure efficient workflow and customer satisfaction.
- Managed budgeting processes, controlling expenses, and optimizing resource allocation.
- Led team meetings to foster communication and align goals across departments.
- Established partnerships with vendors to secure quality supplies and services.
- Tracked monthly sales to generate reports for business development planning.
- Guided management and supervisory staff to promote smooth operations.
- Administered employee discipline through verbal and written warnings.
Education
Franklin Simpson High School
Franklin, KYSkills
- Inventory management
- SAP management
- Forklift operation
- Quality control
- Discrepancy resolution
- Shipping documentation
- Warehouse organization
- Attention to detail
- Time management
- Problem solving
- Team collaboration
- Customer service
References
References available upon request.
Timeline
Receiving Clerk
saving spot
2024.02 - Current
Receiving Clerk
Henkel Consumer Products
2022.08 - 2024.01
Customer Service Representative
Afni
2021.01 - 2022.12
General Manager
holly js
2019.01 - 2021.10
Franklin Simpson High School