Personable individual who seeks to cultivate positive client, staff and management connections. Highly-developed communicator with outstanding skills in problem-solving and conflict resolution.
Overview
6
6
years of professional experience
Work History
Medical Data Entry Specialist
Space Age Smiles
Webster, Texas
2020.09 - 2023.01
Resolved discrepancies between paper records and electronic databases.
Organized and filed data in appropriate locations for easy access.
Maintained confidentiality of all patient-related information according to HIPAA regulations.
Transferred written information into databases to maintain consistent and accurate client records.
Verified medical records for accuracy and completeness of data entry.
Call Center Representative
Onesupport
, TX
2019.12 - 2020.06
Effectively answered questions and suggested effective solutions for customers.
Maintained records of customer interactions and transactions for future reference.
Maintained strong call control and quickly worked through scripts to address problems.
Assistant Manager
Samsonite
Texas City
2016.09 - 2019.12
Completed thorough opening, closing, and shift change protocols.
Analyzed business performance data and compiled the information for upper management.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.