Dynamic Customer Service Representative with a proven track record of enhancing customer experiences through exceptional communication, active listening, and analytical problem-solving skills. Committed to leveraging expertise for career advancement while embracing opportunities for professional development. Detail-oriented team player adept at managing multiple projects with precision and efficiency, consistently demonstrating strong organizational abilities. Eager to contribute to team success with a positive attitude, dedication to continuous learning, and a solid foundation in security principles, including effective monitoring and incident response techniques.