Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
1
1
year of professional experience
Work History
Dental Assistant Program
Concorde Career Colleges
05.2025 - Current
Coursework includes Dental Anatomy, Infection Control, Teeth Charting, and Sterilization Procedures.
Building knowledge of patient care, HIPAA compliance.
CPR / BLS
Registration Access Specialist - Urgent Care
University Health Hospital
01.2024 - Current
Identified needs of customers promptly and efficiently.
Register, check in, and verify over 100 patients per day in a high-volume urgent care setting.
Process payments and obtain accurate demographic and insurance data for billing purposes.
Maintain patient confidentiality in accordance with HIPAA standards.
Support clinical teams by managing patient flow and ensuring timely communication between the front desk and back medical staff.
Utilize electronic medical records (EMR) and scheduling systems for data entry and appointment coordination.
Conducted regular inspections of the facility to ensure compliance with health codes.
Administrative Assistant
Hallmark University
02.2024 - 01.2025
Handled large volumes of inbound and outbound calls to prospective students.
Followed admissions scripts to communicate clearly and consistently with lead applicants.
Scheduled appointments, information sessions, and interviews for admission counselors.
Participated in daily huddles with team members in order to discuss common goals and objectives.
Attended regular training sessions on updates and changes within the industry or organization.
Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.