Summary
Overview
Work History
Education
Skills
Languages
Timeline
Phone
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Destiny Storch

New Braunfels

Summary

Dynamic and adaptable professional with a strong background in customer service and sales, dedicated to enhancing client satisfaction and loyalty. Committed to upholding company standards while actively seeking opportunities for growth. Proficient in client relationship management and skilled in utilizing strategic sales techniques to identify and seize new opportunities. Expertise in CRM systems, combined with effective communication skills, ensures optimal results in every interaction.

Overview

14
14
years of professional experience

Work History

Inside Sales Representative and Accounts Manager

HD Supply
10.2019 - 04.2025
  • My role as an inside sales representative and accounts manager started in the office but is currently remote.
  • I maintain and manage a portfolio of 300+ accounts.
  • I am in charge of establishing rapport and communications with a network of customers at each multifamily site and maintaining a business relationship with the aim to uncover, bid for, and close sales opportunities.
  • I excel specifically in recovering lost business.
  • I have also trained and mentored new sales associates and led meetings to teach other teammates more proficient ways to complete the sales process.

Accounts Manager

Uniquity Financial
08.2016 - 08.2019
  • Company Overview: Contracted by a larger company in the student loan industry.
  • In a call center-like setting, my primary duty is to initiate contact with borrowers and provide them with the information to settle their debts, all while handling each individual with professionalism and discretion.
  • My day consists of file processing, approving new business and running reports before skiptracing information on debtors.
  • I also was granted access to a second government contract to assist in recovering a line of communication with the borrowers.
  • Before the company dissolved, I had become the office manager and arranged and led interviews and managed the hiring process for the owner.
  • Contracted by a larger company in the student loan industry.

Cashier in Training

HEB
05.2015 - 07.2015
  • I was hired as a cashier in training so I worked daily as a bagger while completing the necessary training and getting required certificates.
  • My priority here was ensuring each person was given the direct service needed to maintain company standards of customer service.

First Assistant Manager

Cato Fashions
10.2013 - 05.2015
  • Starting as a part time sales associate I quickly filled an open keyholder position, then continued to be promoted multiple times until in the final position of First Assistant Manager.
  • During my time at Cato I oversaw the work day, including opening and closing procedures.
  • I was responsible for balancing registers and making deposits on a daily basis.
  • Other tasks included: scheduling, displaying merchandise, training new associates, supply ordering, inventory, maintaining budget reports, and ensuring all sales goals were met for my team and myself.

Digital Property Data
10.2011 - 10.2013
  • Working directly under the owner of the company I completed reports, surveyed potential job sites, oversaw jobs as they were carried out and participated when needed to meet designated deadlines, cleaning, debris removal, organizing, and filing paperwork.

Assistant to the Owner

Genesis Construction
03.2011 - 10.2011
  • I worked as an assistant to the owner and founder of the company with any tasks asked of me including graphing, data entry, cleaning, organization, and inventory management.

Education

Diploma -

Marion High School
Marion, TX
01.2013

Skills

  • Excellent time-management

  • Leadership

  • Adaptability

  • Exceptional Customer Service

  • Attention to detail

  • Exceptional customer service

  • Relationship development

  • Adept multi-tasker

  • Upselling and cross selling

  • Customer relationship management

Languages

English
Native or Bilingual

Timeline

Inside Sales Representative and Accounts Manager

HD Supply
10.2019 - 04.2025

Accounts Manager

Uniquity Financial
08.2016 - 08.2019

Cashier in Training

HEB
05.2015 - 07.2015

First Assistant Manager

Cato Fashions
10.2013 - 05.2015

Digital Property Data
10.2011 - 10.2013

Assistant to the Owner

Genesis Construction
03.2011 - 10.2011

Diploma -

Marion High School

Phone

cell, (830)743-3622

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