Destiny Thompson
Friendswood,TX
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Officer (Front Desk/Concierge)
GardaWorld Security
03.2025 - Current
- Assisted in maintaining accurate incident reports and documentation for review.
- Collaborated with team members to enforce security protocols effectively.
- Provided customer service support, addressing inquiries and concerns from visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Data Entry Clerk
Arc One Protection
09.2024 - 03.2025
- Entered and updated data accurately into company databases to maintain information integrity.
- Processed high volumes of data entries efficiently, ensuring timely completion of projects.
- Reviewed and verified documents for accuracy, identifying discrepancies and resolving issues promptly.
- Assisted in the development of streamlined data entry processes to improve workflow efficiency.
- Trained new staff on data entry procedures and software applications, enhancing team performance.
Receptionist Administrator
Loomis LLC
03.2023 - 09.2024
- Managed front desk operations, providing exceptional customer service to clients and visitors.
- Coordinated scheduling for meetings, ensuring optimal use of shared resources and time management.
- Handled incoming calls and emails, directing inquiries to appropriate departments efficiently.
- Maintained accurate records of appointments and visitor logs to enhance organizational efficiency.
- Answered incoming calls, directing clients to individuals addressing specific needs.
Petroleum Supply Specialist
Army
09.2018 - 02.2023
- Logged all transactions in real time to keep tracking system updated.
- Trained new hires on company policies, procedures related to petroleum supply management, fostering a culture of excellence within the team.
- Provided technical support during equipment maintenance operations at fueling stations and storage facilities.
- Organized records of vehicles, schedules and completed orders.
- Monitored inventory levels and coordinated supply orders to meet organizational needs.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Cashier/Customer Service
Theater District Parking
06.2016 - 07.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Monitored inventory levels, restocking shelves as needed to enhance product availability.
- Collaborated with team members to improve checkout efficiency and reduce wait times.
Education
Bachelor’s in Healthcare Administration - Health Care Administration
Southern New Hampshire University
High School Diploma -
Hastings High School
05-2016
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- Superior customer service
- Threat assessment
- Weapons training
- Military experience
- First aid and CPR certified
Certification
- Guard Card-2023
- Firearms License-2023
- Secret Clearance-2018
Timeline
Security Officer (Front Desk/Concierge)
GardaWorld Security
03.2025 - Current
Data Entry Clerk
Arc One Protection
09.2024 - 03.2025
Receptionist Administrator
Loomis LLC
03.2023 - 09.2024
Petroleum Supply Specialist
Army
09.2018 - 02.2023
Cashier/Customer Service
Theater District Parking
06.2016 - 07.2018
Bachelor’s in Healthcare Administration - Health Care Administration
Southern New Hampshire University
High School Diploma -
Hastings High School