Destiny Tobias
Forney,TX
Summary
Administrative professional skilled in optimizing office workflows and managing diverse administrative tasks. Proven ability to support higher management through effective scheduling and coordination. Strong focus on team collaboration and adaptability to changing organizational needs, ensuring seamless operations and goal achievement.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Ultra Care Logistics/Amazon
11.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Retail Sales Consultant
AT&T
05.2024 - 11.2024
- Assisted customers with selecting appropriate merchandise based on their individual needs.
- Contributed to team efforts by accomplishing related tasks as needed.
- Resolved customer complaints in a professional manner while maintaining high quality standards of service.
- Tracked sales trends and adjusted merchandising plans accordingly.
Concierge
NFC Amenity
07.2023 - 03.2024
- Greeted customers and answered their inquiries regarding hotel services, amenities, and local attractions.
- Provided detailed information about the city's points of interest, restaurants, transportation options, and other activities.
- Arranged reservations for dining, entertainment, sightseeing tours, theater tickets, and sporting events.
- Assisted with check-in and check-out procedures, including confirming reservation details and providing directions to guest rooms.
Phone Operator
Medical City Dallas Hospital
06.2022 - 11.2022
- Answered incoming calls and directed them to the appropriate department or individual.
- Provided customer service support for customers with questions or technical issues.
- Maintained a professional demeanor while handling customer calls.
- Greeted callers and identified their needs quickly and accurately.
- Updated customer accounts with new information from callers.
- Performed data entry of customer contact information into computer database systems.
Cashier
Walmart
06.2021 - 05.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
Education
High School Diploma -
Skyline High School
Dallas, TX06-2022
Skills
- Bilingual (ENGLISH AND SPANISH)
- Great customer service
- Accountable/team player
- Knowledgeable in all Microsoft applications
- Cashier
- Multitask
- Organized
Timeline
Delivery Driver
Ultra Care Logistics/Amazon
11.2024 - Current
Retail Sales Consultant
AT&T
05.2024 - 11.2024
Concierge
NFC Amenity
07.2023 - 03.2024
Phone Operator
Medical City Dallas Hospital
06.2022 - 11.2022
Cashier
Walmart
06.2021 - 05.2022
High School Diploma -
Skyline High School
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