Destiny Triplett
Locust Grove,VA
Summary
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Overview
2
2
years of professional experience
Work History
Cashier and Customer Service Assistant
Giant Food Stores
Fredericksburg, VA
08.2022 - 05.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Followed company security procedures for handling large sums of money.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
Education
High School Diploma -
Riverbend High School
Fredericksburg, VA05-2022
Skills
- ID Verification
- Product Recommendations
- Payment Collection
- Payment Processing
- Customer Service
- Cash Register Operation
- Drawer balancing
- Returns processing
- Customer Assistance
- Cash Handling
- Time management skills
- Cleaning and sanitizing
- Daily Reporting
- Cash Drawer Balancing
Timeline
Cashier and Customer Service Assistant
Giant Food Stores
08.2022 - 05.2024
High School Diploma -
Riverbend High School