Destiny Unruh
Tucumcari,NM
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
5
5
years of professional experience
Work History
Cashier
Loves Travel Stop & Country Store
Tucumcari, NM
08.2021 - 11.2022
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Helped with purchases and signed customers up for rewards program.
- Learned roles of other departments to provide coverage and keep store operational.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Balanced daily transactions on a computerized point-of-sale system.
- Welcomed customers, offering assistance to help find store items.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Verified customer age requirement for alcohol or tobacco purchases.
- Adhered to social distancing protocols and wore mask or face shield.
- Conducted price checks for special orders or discounts as requested by customers.
Drive Thru Cashier/ Car Hoper
Sonic Drive-in Chicago, Uptown
Tucumcari, NM
02.2018 - 08.2021
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Learned roles of other departments to provide coverage and keep store operational.
- Balanced daily transactions on a computerized point-of-sale system.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
Penn Foster High School
Scranton, PASkills
- Cash Register Operation
- Payment Collection
- Customer Service
- Cash Handling
- Payment Processing
- POS Systems
- Drawer Balancing
- Complex Problem-Solving
- Cash Management
- Order Taking
- Order Packaging
- Money Handling
- Cleaning and Sanitizing
References
References available upon request.
Timeline
Cashier
Loves Travel Stop & Country Store
08.2021 - 11.2022
Drive Thru Cashier/ Car Hoper
Sonic Drive-in Chicago, Uptown
02.2018 - 08.2021
High School Diploma -
Penn Foster High School