Destiny VanHoose
Odessa,TX
Summary
Motivated professional with excellent leadership, project management and problem-solving abilities developed several years of progressive administrative experience. Well-versed in all clerical needs of fast-paced offices and successful at adapting quickly to changing business demands. Diligent resource coordinator successful in accomplishing daily needs and exceeding performance targets.
Overview
13
13
years of professional experience
Work History
Delivery Driver
Door Dash
Odessa, Texas
01.2024 - Current
- Transported and safely delivered items to prevent damage or loss.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Utilized GPS and maps for efficient route planning.
- Presented order bills and collected payments for deliveries.
Server
IHOP
Midland, Texas
01.2023 - 12.2023
- Operated POS terminals to input orders, split bills and calculate totals.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Provided exceptional service to high volume of daily customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Upheld high standards of sanitation in accordance with health department regulations.
- Followed health safety guidelines when preparing and serving food products.
Executive Assistant
West Texas Safety Training Center
Odessa, TX
08.2012 - 12.2022
- Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
- Processed invoice payments and credit card transactions and recorded information in account database.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Reconciled daily cash receipts with total deposits on bank statement.
- Answered customer inquiries regarding billings, payments, account status and distributed month-end statements for customers and resolved related concerns.
- Generated daily invoices and distributed including using SAP programs
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Managed all aspects of catering needs for special events hosted by the organization.
- Assisted in planning high volume company events
- Prepared yearly 1099's
- Answered multi line inbound calls
- Provided step by step troubleshooting tips to various clients
- Scheduling and Registration
- Inventory control of all front office supplies
- Provided support to other departments within the organization as needed
- Assisted in onboarding processes for new employees
- Diligently handled and filed confidential employee documents
- Cross trained new employees
Human Resources Specialist
Academy Drilling
Odessa, TX
04.2012 - 07.2012
- Provided administrative support to the HR department, including document preparation and calendar management.
- Maintained confidential personnel files in accordance with applicable laws and regulations.
- Processed employee status changes, keeping human resources systems and employee records up to date.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Greeted visitors and provided them with assistance.
- Performed clerical duties through phone answering, mail distribution and database updating.
Education
High School Diploma -
Odessa High School
Odessa, TX05.2005
Skills
- Project Oversight
- Invoice Processing
- Database Management
- Business Administration
- Administrative Support
- Scheduling
- Spreadsheet Tracking
- Human Resources Management (HRM)
- Employee Training and Developments
- Bookkeeping
Timeline
Delivery Driver
Door Dash
01.2024 - Current
Server
IHOP
01.2023 - 12.2023
Executive Assistant
West Texas Safety Training Center
08.2012 - 12.2022
Human Resources Specialist
Academy Drilling
04.2012 - 07.2012
High School Diploma -
Odessa High School