Summary
Overview
Work History
Education
Skills
References
Leadership
Timeline
Generic

Destiny Victoria Simmons

Moncks Corner

Summary

Dedicated banking professional with eight years of experience customer service and sales. Actively seeking a career that will employ my explosive positivity, outgoing personality, cash handling and financial service skills.

Overview

8
8
years of professional experience

Work History

Universal Banker

SouthState Bank
08.2021 - Current
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
  • Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
  • Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Identified customer financial needs through in-person efforts, cold calls, referrals, and marketing while providing strong product knowledge and quality service.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.

Cashier

The Home Depot
01.2019 - 08.2021
  • Cash Handling
  • Customer Service
  • Credit/Business card sign-ups
  • Cashier of the Month
  • Merchandising
  • Warehouse Environment

Sales Associate

JCPenney
03.2017 - 01.2019
  • Cash Handling
  • Customer Service
  • Credit card sign-ups for customer discounts and sales for the store.

Education

High School Diploma -

05-2018

Trident Technical College
Charleston, SC

Skills

  • Teamwork & Interpersonal Skills
  • Problem Solving
  • Cash Handling & Balancing
  • Conflict Resolution
  • Client Satisfaction
  • High Volume Transaction Processing
  • Quality Control Proficiency

References

Angelique, Salley, Relationship Manager, angeliquesalley@yahoo.com, 843-297-6102, Bank of America, 5624 Wandering Vine Lane SE, Mableton, GA, 30126

Leadership

Cadet Senior Airman in Air Force Reserve Officer Training Corps

Timeline

Universal Banker

SouthState Bank
08.2021 - Current

Cashier

The Home Depot
01.2019 - 08.2021

Sales Associate

JCPenney
03.2017 - 01.2019

High School Diploma -

Trident Technical College

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