Destiny Villafane
Bayonne,NJ
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
8
8
years of professional experience
Work History
Family Nanny
Private Residence
01.2019 - Current
- Provide comprehensive daily care for two bright children, ensuring their well-being and safety at all times
- Design and implement age-appropriate activities to stimulate cognitive, social, and emotional development, fostering readiness for key milestones
- Expertly manage the children's schedules, including transportation to school, play dates, and extracurricular engagements, with a focus on punctuality and reliability.
Lead Administrative Assistant/Teacher Assistant
The Growing Tree II
02.2016 - 12.2018
- Track and maintain inventory, scanned documentation, entered the database using Microsoft office and excel, created new employee files
- Assumed leadership responsibilities in the absence of the director/teacher, ensuring smooth operation of daily activities and maintaining a nurturing environment for children
- Conducted guided tours of the school for prospective parents, effectively communicating the institution's values, programs, and facilities
- Maintained consistent communication with parents, addressing inquiries and providing updates on their children's progress and activities.
Collections Coordinator
Law Office of Hillary Blumenthal
08.2016 - 06.2017
- Followed up with clients regarding past due invoices, demonstrating strong communication and problem-solving skills to facilitate timely payments
- Trusted by the company with responsibility of managing office keys, exercising diligence and accountability in maintaining security protocols.
- Developed customized payment plans for financially distressed clients, assisting them in meeting their obligations while preserving business relationships.
- Maintained strong knowledge of industry trends and best practices in collections, staying current with changes to legislation or regulatory requirements affecting the field.
Mental Health Counseling Intern
New Jersey City University
09.2021 - 12.2021
- Conducted thorough assessments to identify client needs, leading to more targeted interventions and improved outcomes.
- Promoted self-care among peers by modeling healthy work-life balance habits within the internship setting.
- Assisted director with new program ideas
Education
Bachelor of Arts - Psychology
New Jersey City University
Jersey City, NJ06.2022
Associates of Arts - Secondary Education
Hudson County Community College
Jersey City, NJ12.2018
Skills
- Microsoft Office package
- Google: Doc, Sheets, Slides and Remote Working Software
- Sales experience
- New Hire Training
- First Aid
- Teamwork and Collaboration
- Office Administration
- File Organization
- Workload prioritization
- Organizational Leadership
- Document Preparation
- Proofreading
- Meeting Coordination
- Calendar Management
- Expense Reporting
- Relationship Building
- Strong negotiation skills
- Debt recovery expertise
- Client Confidentiality
- Legal Compliance Awareness
State
NJ
Zip
07002
City
Bayonne
Languages
Spanish
Limited Working
Timeline
Mental Health Counseling Intern
New Jersey City University
09.2021 - 12.2021
Family Nanny
Private Residence
01.2019 - Current
Collections Coordinator
Law Office of Hillary Blumenthal
08.2016 - 06.2017
Lead Administrative Assistant/Teacher Assistant
The Growing Tree II
02.2016 - 12.2018
Bachelor of Arts - Psychology
New Jersey City University
Associates of Arts - Secondary Education
Hudson County Community College