Destiny Washington
Colorado Springs,United States
Summary
Laborious Merchandise Coordinator with ten years of experience in apparel products. Competent at training employees for excellent customer service and designing creative product displays to increase sales. Well-versed in shrink minimization and market monitoring.
Overview
5
5
years of professional experience
Work History
Merchandise Coordinator
Sierra Trading Post
11.2024 - Current
- Hired new merchandising employees and provided effective training.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Priced products based on season and market demand.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Worked with managers and advertising directors to optimize promotions.
- Completed seasonal displays, dressed mannequins, and arranged in-store displays to showcase available products.
Retail Associate
Maverik Gas Station
05.2024 - 11.2024
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered questions about store policies and addressed customer concerns.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Shift Lead
Good 2 Go Stores
08.2023 - 05.2024
- Managed cost controls related to food, paper, labor, and utilities
- Ensured timely completion of administrative tasks as per management directives
- Handled unexpected occurrences professionally, notifying relevant parties promptly
- Boosted store efficiency by streamlining task delegation and resource management.
Assistant Store Manager
Subway
05.2023 - 08.2023
- Demonstrated strong leadership skills in managing store operations and team
- Implemented innovative strategies to surpass sales goals
- Exhibited detail-focused approach in inventory management and cash handling
Retail (Brand Lead)
Forever 21
10.2020 - 09.2022
- Led visual merchandising collaboration to enhance product display
- Managed controllable contribution to boost store earnings
- Strategically prioritized tasks based on daily sales reports
- Coached team to drive top-line sales
- Significantly improved store performance through innovative leadership
- Enhanced team productivity by implementing effective sales strategies.
- Pioneered new visual merchandising techniques, increasing customer engagement.
- Monitored daily operations to ensure compliance with brand standards.
- Mentored junior staff, fostering a collaborative and skilled team environment.
Office Clerk
MVD Now LLC
02.2020 - 06.2020
- Enhanced customer relations through friendly greetings
- Processed transactions with precision, adhering to state regulations
- Promoted transparency by clarifying paperwork requirements to customers
- Ensured customer satisfaction by effectively handling inquiries
- Boosted efficiency by maintaining a clean and organized workspace
Education
Diploma -
Eldorado High School
Albuquerque, NM05.2014
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Central New Mexico Community College (CNM)
Albuquerque, NMSkills
- Service-oriented
- Proficient in computer applications
- Driven professional
- Collaborative team member
- Reliability in project execution
- Adaptable
- Willing to learn new skill
- Visual merchandising
- Transaction processing
- Time management
- Problem-solving
- Trend tracking
- POS systems
Timeline
Merchandise Coordinator
Sierra Trading Post
11.2024 - Current
Retail Associate
Maverik Gas Station
05.2024 - 11.2024
Shift Lead
Good 2 Go Stores
08.2023 - 05.2024
Assistant Store Manager
Subway
05.2023 - 08.2023
Retail (Brand Lead)
Forever 21
10.2020 - 09.2022
Office Clerk
MVD Now LLC
02.2020 - 06.2020
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Central New Mexico Community College (CNM)
Diploma -
Eldorado High School
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