Destiny Welch
Indianapolis,IN
Summary
Resourceful professional in public relations, known for high productivity and efficient task completion. Specialize in crisis management, media relations, and strategic communication planning. Excel in teamwork, adaptability, and problem-solving to navigate complexities of public perceptions and messaging. Committed to fostering positive relationships between organizations and their publics through clear, effective communication strategies.
Seasoned Ambassador known for highly productive and efficient task completion. Possess specialized skills in diplomatic negotiation, intercultural communication, and conflict resolution. Excel in using critical thinking, adaptability, and effective communication to navigate complex international relations and represent interests with integrity.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
Work History
Ambassador
Compass Group Management
Indianapolis , IN
06.2024 - Current
- Purchased advertising space or time to promote client's product or agenda.
- Developed public relations strategies to influence public opinion or promote ideas, products or services.
- Prepared or edited employee newsletters or stockholders' reports for internal or external audiences.
- Created attractive visual displays for new products and current promotions.
- Maintained professionality and efficiency while working closely with leadership.
- Built customer confidence by actively listening to concerns and giving appropriate feedback.
Gate Agent
Frontier Airlines
Indianapolis , IN
10.2023 - 01.2024
- Inspected passenger documents prior to issuing boarding passes and checked for accuracy of flight details.
- Maintained logs of all departing flights including number of passengers boarded and any irregularities that occurred during the process.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Performed administrative duties such as filing paperwork or entering data into computer systems.
- Answered customer inquiries regarding flight schedules, destinations, fares, and regulations.
- Provided assistance with ticketing, baggage handling, and boarding procedures.
- Provided clients with assistance in preparing required travel documents and forms.
- Processed payments for tickets, baggage fees, and other services.
- Resolved customer complaints in an efficient manner while adhering to company policies.
- Built and maintained productive relationships with employees.
- Greeted customers in a friendly and professional manner.
- Assigned seating to passengers based on availability and preferences.
- Monitored gate area for unauthorized personnel access attempts.
Cabin Cleaner
Envoy Airlines
Indianapolis, IN
07.2022 - 07.2023
- Replaced soiled curtains or draperies in the cabins upon request.
- Greeted guests upon arrival at their cabin and provided them with information about amenities available onsite.
- Replenished bathroom supplies such as soap, shampoo, and conditioner when needed.
- Reported any damages or repairs needed to supervisor immediately.
- Maintained a log of all services performed during each shift.
- Vacuumed carpets and upholstered furniture in the cabins.
- Cleaned tray tables and windows and rearranged magazines to be presentable.
- Disposed of trash from cabins in accordance with company guidelines.
- Inspected cabin facilities daily to ensure they met quality standards.
- Cleaned cabins and other areas to meet company standards for cleanliness, using cleaning solutions and tools such as vacuum cleaners and mops.
- Cleaned under seats by lifting seat cushions, removing debris, sanitizing, reassembling, and arranging seatbelts.
Education
High School Diploma -
Ben Davis
Indianapolis, IN06-2021
Skills
- Influencer partnerships
- Diplomatic negotiation
- Research and analysis
- Guest screening
- Customer engagement
- Customer education
- Team management
Timeline
Ambassador
Compass Group Management
06.2024 - Current
Gate Agent
Frontier Airlines
10.2023 - 01.2024
Cabin Cleaner
Envoy Airlines
07.2022 - 07.2023
High School Diploma -
Ben Davis