Destiny Wescott
Colorado Springs,CO
Summary
Versatile and dynamic, with a proven track record at Ice Castles, I excel in task completion and efficient problem-solving, ensuring high satisfaction rates. Skilled in lighting control and fostering positive experiences, my innovative approach and teamwork significantly enhance most work enviroments.
I have developed the ability to handle diverse tasks and resolve issues efficiently. Seeking to transition into new field, leveraging these transferable skills for impactful contributions.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
1
1
year of professional experience
Work History
Hospitality Worker
Cripple Creek Hospitality House
08.2024 - 09.2024
- Performed general cleaning by sweeping and mopping floors, and emptying trash.
- Prepared bedrooms for new and returning guests to stay in.
- Cleaned indoor and outdoor restrooms.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
- Implemented effective time management strategies during high-volume periods which resulted in reduced wait times and increased guest satisfaction.
Event Staff Member
Ice Castles
12.2023 - 03.2024
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
- Oversaw event operations to keep running smoothly.
- Responded to inquiries from attendees and addressed any issues or complaints.
- Ensured that no guest would injure themself whilst exploring a castle made of ice.
Sound and Lights Technician's Assistant
The Butte Theatre
06.2023 - 08.2023
- Tested and calibrated audio and visual equipment to verify proper operation.
- Set up projectors, laptops and microphones for live presentations.
- Pulled and terminated variety of cables.
- Helped actors set up scene props backstage.
- Maintained and troubleshot audio and visual equipment to minimize downtime.
Education
High School Diploma -
Cripple Creek Victor High School
410 N B St, Cripple Creek, CO 8081305-2024
Skills
- Fast and efficient learning
- Developing skills to complete tasks not only quickly but correctly
- Cleaning and sanitizing
- Supply restocking
- Guest relations
- Housekeeping
- Reservation management
- Strong teamwork and the ability to work solo
Timeline
Hospitality Worker
Cripple Creek Hospitality House
08.2024 - 09.2024
Event Staff Member
Ice Castles
12.2023 - 03.2024
Sound and Lights Technician's Assistant
The Butte Theatre
06.2023 - 08.2023
High School Diploma -
Cripple Creek Victor High School
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