Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Destiny West

Blanchard,OK

Summary

Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of a team. I have a desire to take on new challenges with multitasking abilities. I am a Payroll Specialist promoting more than 4 years of expertise in auditing payroll data and processing garnishments. An action-oriented professional with skills in ADP processing and Wengage.

Overview

11
11
years of professional experience

Work History

Payroll/Benefits Coordinator

Newcastle Public Schools
Newcastle, OK
02.2024 - Current
  • Maintained confidentiality of sensitive employee information while managing multiple tasks simultaneously, ensuring secure handling of personal data.
  • Provided guidance on leave, benefits, onboarding, and payroll.
  • Ensured compliance with federal, state, and local tax regulations by staying updated on changing laws and promptly adjusting payroll processes accordingly.
  • Conducted regular audits of payroll records to identify errors or inconsistencies, leading to improved overall accuracy in financial reporting.
  • Managed year-end processes such as W-2 distribution and reconciliations, ensuring timely completion of critical tasks.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Resolved payroll discrepancies efficiently by conducting thorough investigations and providing prompt resolutions.

Debt Collector

CAC Financial Corp
08.2014 - Current
  • Analyzed customer financial information and determined appropriate payment plans.
  • Verified accuracy of account information and updated records accordingly.
  • Reconciled discrepancies between customers' accounts and statements of account.
  • Identified delinquent accounts and contacted debtors to negotiate payment terms.

Collection Specialist

Robinson Hoover & Fudge
Oklahoma City, OK
02.2020 - 02.2024
  • Maintained detailed records of all garnishments, including amounts paid, payment status, and expiration dates.
  • Researched discrepancies between customer accounts and court-ordered garnishments.
  • Communicated regularly with creditors, debtors, courts, attorneys, employers, and other agencies as needed.
  • Assisted customers who had questions about their garnishment status or payments made on their behalf.
  • Collaborated with internal departments to ensure efficient workflow throughout the entire garnishment process.

Payroll Specialist

OUHSC
Oklahoma City, OK
01.2017 - 02.2020
  • Processed payroll for over 500 employees bi-weekly, ensuring accuracy of pay and deductions.
  • Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
  • Reviewed timesheets for accuracy and completeness prior to processing payroll.
  • Managed multiple tasks simultaneously while meeting deadlines consistently.
  • ADP, Oracle, Quickbooks
  • Processed and issued paychecks and earnings statements.

Medical Records Clerk

Intermedix
01.2014 - 08.2014
  • Reviewed patient charts for accuracy and completeness.
  • Processed incoming medical records requests.
  • Maintained a secure filing system for confidential documents.
  • Entered data into electronic health record systems.

Education

Basic -

Westmoore High School

Some College (No Degree) -

Oklahoma City Community College
Oklahoma City, OK

Skills

  • Customer Service
  • Microsoft word
  • Microsoft excel
  • Account Management
  • Payroll Processing
  • Proficiency in Quickbooks
  • Garnishment Processing
  • Payroll Policies and Procedures
  • ADP
  • Oracle
  • Cogent
  • Wengage/Sylogist
  • SSO

Additional Information

I am very determined, a fast learner, and I strive to do the best. I work well with customers and have a mindset that will get me far. I'm open to learning new things.

Timeline

Payroll/Benefits Coordinator

Newcastle Public Schools
02.2024 - Current

Collection Specialist

Robinson Hoover & Fudge
02.2020 - 02.2024

Payroll Specialist

OUHSC
01.2017 - 02.2020

Debt Collector

CAC Financial Corp
08.2014 - Current

Medical Records Clerk

Intermedix
01.2014 - 08.2014

Basic -

Westmoore High School

Some College (No Degree) -

Oklahoma City Community College

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(Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited

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Destiny West