Destiny Westberry
Jacksonville,FL
Summary
Versatile Owner plans, directs and coordinates overall operations of organization. Well-rounded and direct leader successful in building relations with upper-level decision makers and resolving critical problem areas to deliver client commitments. Familiar with budget management and financial principles while being very organized and detail oriented.
Overview
12
12
years of professional experience
Work History
Driver/ Dispatch
Cat5 Logistics
01.2020 - Current
- Represent the company by demonstrating positive values and commitment
- Manage routes and organized schedules to achieve delivery targets
- Demonstrate initiative to follow through on assigned tasks without supervision
- Execute on-time deliveries to adhere to strict schedules
- Interact with customers to build friendly, professional rapport
- Deliver exceptional service, going above and beyond to satisfy passengers.
Owner
North Florida Chimney/ 904Services
01.2013 - Current
- Keep business operations on sound financial footing with successful forecasting, budget management and resource allocation
- Recruit, hire and train personnel, monitoring performance to assess needed for merit or discipline
- Contact existing and prospective clients to increase new and repeat business
- Help team members tackle daily workloads with confidence through empowered training and motivational strategies
- Create useful partnerships through remote and face-to-face networking
- Communicate with team, customers and vendors to resolve disputes.
Corporate Travel Coordinator
CDR Maguire
01.2020 - 01.2024
- Increased client satisfaction by efficiently managing travel bookings, accommodations, and itinerary changes.
- Assisted with meeting and event planning activities.
- Managed relationships with preferred vendors to secure exclusive discounts and benefits for the company.
- Maintained detailed records of all corporate travel expenses for accurate financial reporting and budget forecasting.
- Educated employees on corporate travel policies and procedures.
Poker Dealer
Best Bet
01.2021 - 01.2023
- Verified chip money balances, confirmed supporting documentation and distributed credits
- Dealt games following both casino and gaming commission standards
- Kept customer energy high by controlling pace of games and encouraging continuous participation
- Prevented fraudulent play activities by monitoring players and working closely with security
- Handled disputes, problems and concerns with expert customer service skills
- Managed personal bankrolls, ensuring all transactions were accurately recorded and balanced at end of each shift.
Education
Associate in Science (A.S.) - Buisness -
Florida State College at Jacksonville
01.2024
Associate in Arts (A.A.) - Management -
Trinity Baptist College
01.2019
Skills
- Business Management
- Project Management
- Operations Management
- Sales management
- Decision Making
- Customer Relations
- Problem Solving
- Employee Development
Timeline
Poker Dealer
Best Bet
01.2021 - 01.2023
Corporate Travel Coordinator
CDR Maguire
01.2020 - 01.2024
Driver/ Dispatch
Cat5 Logistics
01.2020 - Current
Owner
North Florida Chimney/ 904Services
01.2013 - Current
Associate in Science (A.S.) - Buisness -
Florida State College at Jacksonville
Associate in Arts (A.A.) - Management -
Trinity Baptist College
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