Destiny White
Jonesboro,AR
Summary
Dynamic professional with a proven track record, excelling in decision-making and conflict resolution. Successfully enhanced customer satisfaction by fostering positive staff relationships and maintaining operational excellence. Skilled in sales reporting and workload management, consistently achieving goals while ensuring accuracy in financial processes.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Workout Anytime
06.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Shipping and Receiving Clerk
Riceland
04.2021 - 06.2024
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Customs Trade Agent
FedEx
01.2019 - 03.2021
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Education
Bachelor Of Science - Business Management
Arkansas State University
Jonesboro, AR05.2015
Associate Of Applied Science - General Studies
Arkansas State University
12.2011
Skills
- Decision-making
- Time management
- Goal setting
- Conflict resolution
- Workload management
- Sales reporting
Timeline
Assistant Manager
Workout Anytime
06.2024 - Current
Shipping and Receiving Clerk
Riceland
04.2021 - 06.2024
Customs Trade Agent
FedEx
01.2019 - 03.2021
Bachelor Of Science - Business Management
Arkansas State University
Associate Of Applied Science - General Studies
Arkansas State University
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