Maria Rosas Guzman
Irwindale,CA
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Diligent Desired Position with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
6
6
years of professional experience
Work History
Assistant Manager
United Pacific
San Gabriel, CA
08.2025 - Current
- Developed and implemented training programs for staff, enhancing operational efficiency.
- Coordinated daily operations to ensure seamless customer service and satisfaction.
- Analyzed sales data to identify trends, informing inventory management decisions.
- Oversaw team scheduling, optimizing labor resources for peak business hours.
- Managed cash handling procedures, ensuring accuracy and compliance with financial policies.
- Collaborated with management to refine in-store merchandising strategies, boosting sales performance.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Caregiver
First Noelle Staffing Services
Altadena, CA
07.2024 - 01.2025
- Assisted clients with daily living activities to promote independence and well-being.
- Monitored health conditions as per care plans.
- Developed personalized care plans in collaboration with healthcare professionals and families.
- Trained new caregivers on client-specific needs and best practices for care delivery.
- Implemented safety protocols to ensure a secure environment for clients and staff.
- Documented client progress and changes in condition accurately for review by healthcare teams.
- Fostered positive relationships with clients through compassionate support and active listening.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assistant Manager
United Pacific
05.2023 - 07.2024
- Ensuring compliance with safety and environmental regulations, and following and enforcing company policies and procedures
- Handling customer inquiries and complaints, and providing excellent customer experiences
- Managing inventory, ordering fuel and merchandise, and performing critical inventory counts
- Supervising and training staff, overseeing employees on shift, and acting as a communicator between cashiers and management
- Monitoring sales and financial transactions, maintaining the station's cleanliness, and assisting the store manager with various daily tasks
Assistant Manager
Dominos
04.2022 - 04.2023
- Managed the store with focus on delivering great customer service and ensuring that all food safety standards are met.
- Training new employees in job duties and responsibilities
- Monitor sales performance by reviewing daily reports and provide feedback to help improve results
- Supervise daily operations of the restaurant including expiration dates, food preparation, counting inventory, and counting money.
- Managing other stores in our franchise.
Babysitter
02.2022 - 04.2022
- Looked over a 5 year old girl
- Picked the child up from school and took her home
- Prepare lunch according to the mothers instructions
Sushi Chef
Magic Touch Bullet Train Sushi
01.2020 - 04.2020
- Making and preparing sushi
Education
Nursing
Pasadena City College
Pasadena, CA12.2022
High school diploma -
Rancho Learning Center
Arcadia, CA06.2021
Skills
- Making sushi
- Cleaning
- Customer service
- Translating
- Create art
- Leadership
- Marketing
- Cashier
- Teaching
- Customer satisfaction
- Research
- Catering
- Communication
- Teamwork
- Retail
- Order taking
- Multi tasking
- Prioritizing tasks and time
- Organization skill
- Problem solving and decision making
- Team Leadership
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Team motivation
- Customer relations
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Staff management
- Workload management
- Conflict resolution
- Retail operations
Personal Qualities
- Hard-working
- Responsible
- Reliable
- Outgoing
- Honest
- Confident
Activities
- Hiking
- Studying
- Learning
- Art
- Reading
- Cooking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
United Pacific
08.2025 - Current
Caregiver
First Noelle Staffing Services
07.2024 - 01.2025
Assistant Manager
United Pacific
05.2023 - 07.2024
Assistant Manager
Dominos
04.2022 - 04.2023
Babysitter
02.2022 - 04.2022
Sushi Chef
Magic Touch Bullet Train Sushi
01.2020 - 04.2020
Nursing
Pasadena City College
High school diploma -
Rancho Learning Center