Destiny Bates
Berea,OH
Summary
Talented HR Professional with 4 years planning and coordinating Human Resources and Operations departments. Versatile professional with background managing areas such as company policy development, payroll, benefits, operations and hiring procedures. Very detailed and Motivated with high results everyday.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Payroll Coordinator
Leaf Home
04.2024 - Current
- Completed weekly hourly and salary payroll for 10,000+ employees across the nation and Canada.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Lead Manager Payroll trainings for all Managers in the company.
Benefits Specialist
FlexJet
03.2023 - 11.2023
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Processed all New Hire Benefits for over 8,000 people in 7 different verticals.
- Implemented open enrollment system to streamline benefits processes for employees.
- Presented and created all Benefits Presentations to New Hires.
- Coordinated and conducted employee orientations to promote understanding of coverage and options.
Human Resources Partner
Amazon
01.2022 - 03.2023
- Managed and maintained HR systems and databases, ensuring accurate record-keeping of all employee information.
- Compiled, assessed and used data regarding business metrics such as : attendance, attrition, engagements, finance reports and all investigations.
- Managed client groups of up to 150 people.
- Conducted and led training sessions for managers on legal compliance topics such as harassment prevention, diversity inclusion and labor laws as well as all onboarding presentations.
- Was the lead on all employee relations, terminations, Investigations, Onboarding and Hiring.
Operations Process Manager
Amazon
08.2020 - 01.2022
- Communicated policies to my team being the primary information source for the team, maintaining compliance and taking corrective action when needed.
- Developed performance goals and targets to achieve customer demand and ensure accuracy and quality.
- Monitored productivity and quality results with inclusivity in training methods by being the leader on a department project of quality metrics leading number one in the region.
- Managed and lead a team with up to 75 employees.
- Coding
Education
High School Diploma -
Harvey High School
Painesville, OH05.2019
Education And Business Management
Auburn Career Center
Concord, OH05.2019
Skills
- Benefits Administration
- HRIS, Kronos, Oracle, ADP and UKG knowlege
- Expert in all Microsoft Programs
- Training Development
- Employee Relations
- Payroll Processing
- Policy and Procedure development
- Onboarding
- Talent Acquisition
- Project Management
- Leading teams
Certification
- SHRM - (currently pursuing)
Timeline
Payroll Coordinator
Leaf Home
04.2024 - Current
Benefits Specialist
FlexJet
03.2023 - 11.2023
Human Resources Partner
Amazon
01.2022 - 03.2023
Operations Process Manager
Amazon
08.2020 - 01.2022
High School Diploma -
Harvey High School
Education And Business Management
Auburn Career Center
- SHRM - (currently pursuing)
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