Summary
Overview
Work History
Education
Skills
Certification
Leadership Experience
Organizations
Timeline
Generic

Destiny Knotts

Greensboro,NC

Summary

Highly motivated and Well- organized Fashion Merchandising Student with customer service and retail industry experience seeking an internship & job in the merchandising and buying industry and seeking professional development to expand skills in merchandise and buying and gain valuable real-world experience in the fashion and apparel industry.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Merchandising Intern

Kontoor Brands
Greensboro, NC
08.2021 - Current
  • Develop and maintain effective working relationships with members of cross-functional teams (Design, Production, Planning, and Distribution)
  • Assist in daily maintenance of the business including updating line lists and communicating change management to cross-functional teams
  • Establish and grow a strong level of communication and partnership with cross-functional teams
  • Understand product trends, historical data and departmental input at category/class level in order to manage in-season opportunities or risks
  • Assisting in prepping for important meetings such as roll-outs, hindsight & buy presentations
  • Assist in preparing for key meetings such as adoption and line opening & Setting up recaps

Hotel Front Desk Receptionist

Marriot Hotels And Resorts
Greensboro, NC
06.2021 - Current
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Collected room deposits, fees and payments.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Resolved service-related problems and documented actions in system.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Entered customer data into room system and updated information whenever patrons changed rooms.

Apparel Specialist

Seafood Destiny
Greensboro, NC
05.2020 - Current
  • Led merchandise selection, pricing, planning, and marketing.
  • Worked with managers and advertising directors to optimize promotions.
  • Maintained product inventory and reordered items.
  • Tracked and recapped key item performance.
  • Planned and coordinated product availability for advertising and promotion purposes.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Led merchandise selection, pricing, planning and marketing.

Software Sales & Marketing Intern

Qualia Marketing
Wilmington, NC
05.2021 - 08.2021
  • Collaborated with marketing department to build campaigns with optimized targeting.
  • Delivered both remote webinars and on-site presentations to demonstrate software solutions to prospective customers.
  • Improved deployments and ongoing customer satisfaction by coordinating training.
  • Assessed sales activities, managed leads and pursued every opportunity to improve close ratio.
  • Reported upgrade requests and assisted in prioritizing implementations.
  • Engaged with customers after sales to check on product integration, customer satisfaction and additional needs.

Stylist

David's Bridal Inc.
Greensboro, NC
10.2019 - 04.2021
  • Recommending bridal gowns based on each customer's body type and personal taste
  • Informing customers about the range of styles, colors and cuts they can select from
  • Styling bridal looks with jewelry, veils, gloves and headpieces
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Suggested treatments and styles to suit customer appearance and fashion choices.

Stock Associate

Burlington Coat Factory
Burlington, NC
06.2019 - 08.2020
  • Cross-trained in different departments of store to learn new tasks and better understand workflows and business operations.
  • Collaborated with procurement staff to list expected deliveries and time schedule.
  • Created storefront displays and installed advertising signs to attract customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained effective team member communication.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.

Server

Red Lobster Hospitality LLC
Greensboro, NC
05.2018 - 05.2020
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.

Server

Steak N Shake
Burlington, NC
05.2017 - 11.2018
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.

Education

Bachelor of Science - Fashion Merchandising & Design May 2023 3.5 GPA

North Carolina A & T State University
Greensboro, NC

High School Diploma -

Eastern Guilford High School
Gibsonville, NC
06.2019

Skills

  • Product Promotions
  • Inventory Control
  • Detail Oriented
  • Communications and Organization
  • Sales
  • Retail sales professional
  • Fashion industry knowledge
  • Product knowledge
  • Adaptability and Flexibility
  • Team Collaboration
  • Organization and Prioritization
  • Customer Service
  • Microsoft Office
  • Design Visualization

Certification

  • Microsoft Word
  • Microsoft Powerpoint

Leadership Experience

President |Triad Aggies| Greensboro, NC May 2021 – Present

  • Provides overall leadership and direction to the club organization
  • Reviewed and revised all existing club policies and objectives, efficiently
  • Directed and supervised overall operations and staff activities of the club
  • Oversaw and assisted in preparation and maintenance of club records and activity reports
  • Attended and participated in various events as club’s representative

President |Her Campus| Greensboro, NC May 2021 – Present

  • Provides overall leadership and direction to the club organization
  • Reviewed and revised all existing club policies and objectives, efficiently
  • Directed and supervised overall operations and staff activities of the club
  • Oversaw and assisted in preparation and maintenance of club records and activity reports
  • Attended and participated in various events as club’s representative

Student Advisor for Student Advisory Board | Office of Student Affairs | Greensboro NC August 2020- Present

  • Provide counsel to Vice Chancellor for Student Affairs concerning the quality of student life and the co-curricular experience
  • Direct advice and feedback to the Student Affairs Division on the campus administration and help influence decisions concerning student services at the NC A&T SU

Chosen Productions Mentor | Greensboro, NC May 2018- Present

  • Demonstrate leadership acumen by taking an active role in the academic, personal, and professional development of assigned mentees
  • Exemplify a commitment to mentorship by connecting and referring mentees to campus resources, as well as develop a professional relationship to aid in their overall success
  • Demonstrate cultural competence and exemplify respect for diverse perspectives


Vice President |Family & Consumer Science Club| Greensboro, NC May 2021-September 2021

  • Presides at meetings in the absence of the president.
  • Plans, coordinates, and recruits committees to manage a series of meetings and programs
  • Coordinates programs with the president and the executive committee
  • Provides timely and interesting advance information for newsletters and mailings
  • Provides or coordinates information on forthcoming events to the secretary for inclusion in meeting notices, newsletters or electronic distribution lists

Treasurer | Fashion X-Cetera Fashion Club | Greensboro, NC August 2020 – August 2021

  • Maintain up-to-date budget and accurate accounting of monies, which should be available for review upon request
  • Be responsible for the implementation of all fundraising activities for the organization

Events Coordinator | H.E.R. Campus | Greensboro, NC September 2020 – May 2021

  • Effectively managed and created innovative programming for the organization's events
  • Increased fundraising efforts through redesigning outdated techniques and strategies

Freshman Class Treasurer | Student Government Association| Greensboro, NC August 2019 – January 2020

  • Collaborated with Class Council using strong communication, to develop programming for the student body
  • Maintain up-to-date and accurate accounting of monies, which should be available for review upon request.
  • Be responsible for the implementation of all fundraising activities as approved by the University




Organizations

H.E.R. Campus (2019-Present)Triad Aggies (2020 – Present)| 100 Collegiate Women ( 2020- Present) | Student Advisory Board (2020-Present) |Family & Consumer Science Club ( Aug 2020- Present) | Student University Activities Board (SUAB) ( October 2021- May 2021) | National Council of Negro Women (2019 – October 2021) | Fashion X-Cetera (2019-October 2021) | National Council of Negro Women (2019 – October 2021)|Ascend Woman Empowerment (2020- May 2021) |

N.C. A&T Student Government Association (2019 – 2020)

Timeline

Merchandising Intern

Kontoor Brands
08.2021 - Current

Hotel Front Desk Receptionist

Marriot Hotels And Resorts
06.2021 - Current

Software Sales & Marketing Intern

Qualia Marketing
05.2021 - 08.2021

Apparel Specialist

Seafood Destiny
05.2020 - Current

Stylist

David's Bridal Inc.
10.2019 - 04.2021

Stock Associate

Burlington Coat Factory
06.2019 - 08.2020

Server

Red Lobster Hospitality LLC
05.2018 - 05.2020

Server

Steak N Shake
05.2017 - 11.2018

Bachelor of Science - Fashion Merchandising & Design May 2023 3.5 GPA

North Carolina A & T State University

High School Diploma -

Eastern Guilford High School
Destiny Knotts