Summary
Overview
Work History
Education
Skills
References
Timeline
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Destiny Milagros Garcia

Struthers

Summary

Experienced professional in hospitality and administration with a strong focus on customer service, strong communication, and team collaboration. Adept at problem-solving and enhancing operational efficiency. Recognized for exceptional organizational skills and leadership in high-pressure environments.

Overview

8
8
years of professional experience

Work History

Barista

Starbucks
Canfield
04.2023 - Current
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Supported highest standards of conduct and service to support company reputation.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.

Assistant Store Manager

Sugaring Nyc
Hollywood
02.2022 - 02.2023
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored cash handling procedures to ensure compliance with company standards.
  • Collaborated with management on sales promotions and marketing efforts.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.

Dental Receptionist and Biller

Dr. Pollock and Associates
Melbourne
05.2017 - 11.2017
  • Scheduled cleanings and dental appointments for patients using Eaglesoft Dental Software.
  • Processed insurance claims and verified patient coverage for dental treatments.
  • Assisted patients with check-in and check-out processes, ensuring a smooth experience.
  • Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
  • Answered incoming calls, scheduled appointments, and confirmed patient visits.

Education

- Full Specialist Certification

Hollywood Institute of Beauty Careers
Hollywood, FL
02-2023

High School Diploma -

American High School Academy
Kendall, FL
08-2019

Skills

  • Customer service and satisfaction
  • Organizational skills
  • Marketing
  • Cash handling
  • Scheduling and planning
  • Inventory management
  • Effective communication

References

Angel Horvath

Store Owner - SugaringNYC

Phone: (954) 895-2985

Relationship: Former Manager

Debbie Hernandez

Office Manager - Dr. Pollock and Associates

Phone: (305) 896-3237

Relationship: Former Manager

Julian Martinez

Shift Supervisor - Starbucks

Phone: (302) 331-7812

Relationship: Current Manager

Timeline

Barista

Starbucks
04.2023 - Current

Assistant Store Manager

Sugaring Nyc
02.2022 - 02.2023

Dental Receptionist and Biller

Dr. Pollock and Associates
05.2017 - 11.2017

- Full Specialist Certification

Hollywood Institute of Beauty Careers

High School Diploma -

American High School Academy