Destyne Anthony
Lubbock ,TX
Summary
Dynamic and dependable professional with a strong background in customer service at VXI Global. Proven ability to enhance team performance through effective collaboration and problem-solving. Skilled in cash handling and maintaining workplace safety, consistently achieving high customer satisfaction and fostering positive relationships. Committed to continuous improvement and delivering exceptional results.
Knowledgeable Desired Position with solid background in team environments, contributing to smooth operations and successful project outcomes. Proven track record of supporting team goals and maintaining high standards of work quality. Demonstrated effective communication and problem-solving skills in collaborative settings.
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Forward-thinking Operations Specialist bringing Number years of expertise in Area of expertise for Industry sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Software and Software.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Team Member
VXI Global
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Cna
UMC Hospital
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Cna
Crownpoint Healthcare Facility
01.2025 - Current
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Rehab Therapy Technician
Lubbock State Supported Living Center
02.2023 - 04.2024
- Reviewed journals and various recourse actions to collect information on treatment and therapies for Type condition.
- Enhanced patient mobility by implementing individualized therapy plans and exercises.
- Prepared necessary materials for each session, allowing therapists to focus on direct patient care without interruptions or delays.
- Participated in quality improvement initiatives within the facility, identifying areas for potential growth and presenting solutions aimed at enhancing overall patient experience during their rehab journey.
- Facilitated group therapy activities that fostered social interaction among patients with similar conditions or goals.
- Regularly updated knowledge on industry advancements through continuing education courses and professional networking events, applying learned concepts to improve daily practice methods when appropriate.
- Supported interdisciplinary team efforts by coordinating with other healthcare professionals to provide comprehensive patient care.
- Assisted in the training of new staff members, sharing expertise on effective rehab therapy techniques to ensure a consistent level of care across the facility.
- Liaised with insurance companies to ensure proper coverage for patients, minimizing out-of-pocket expenses and promoting access to necessary care services.
- Promoted adherence to prescribed therapy regimens by motivating patients with encouragement and positive reinforcement strategies throughout their recovery process.
Phone Banker
Wells Fargo
02.2022 - 08.2022
- Navigated multiple banking systems simultaneously to access account information, process transactions, and update client records accurately.
- Maintained high call quality standards with clear communication and active listening skills for optimal client experiences.
- Improved efficiency by assisting with the implementation of new processes that streamlined workflows within the phone banking team.
- Handled sensitive personal and financial information with discretion, ensuring the privacy of clients at all times.
- Retained valuable clientele by skillfully resolving complaints or concerns regarding account management or service delivery discrepancies.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
- Upheld strict security procedures to verify identities when completing actions for members and giving out private banking information.
- Handled over Number incoming telephone calls, emails and chat requests.
- Consistently met or exceeded monthly sales targets through proactive outreach efforts such as outbound calling campaigns focused on promoting bank products and services.
- Stayed current on changing products, services and policies to offer exceptional service to customers.
Assembly Line Worker
Johnson Controls
Lubbock, TX
01.2021 - 10.2021
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Followed protocols to enhance protection and maintain safe work environment.
- Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
- Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
- Assembled components with minimal supervision, exceeding expected project milestones.
Sales Associate
Beauty World Salon
12.2018 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Cashier
Walmart
Lubbock, TX
08.2017 - 12.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Diploma -
Boys Ranch High School
Boys Ranch, TXSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Clear communication
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Leadership qualities
- Workplace safety
- Computer skills
- Heavy lifting
- Creativity and innovation
- Organizing work stations
- Goal setting and achievement
- Product knowledge
- Complex Problem-solving
- Training and mentoring
- Relationship building
- Sales expertise
- Sales and marketing
- Conflict resolution
- Call center operations
- Data entry
- Telemarketing expertise
- Willingness to learn
- Verbal and written communication
- Sales support
- Upselling techniques
- Hospitality and accommodation
- Point-of-sale system
- Dependability and reliability
- Decision-making capacity
- Time management
- Organizational skills
- Process improvement
- Teamwork
Certification
Cna
CPR
Timeline
Cna
Crownpoint Healthcare Facility
01.2025 - Current
Rehab Therapy Technician
Lubbock State Supported Living Center
02.2023 - 04.2024
Phone Banker
Wells Fargo
02.2022 - 08.2022
Assembly Line Worker
Johnson Controls
01.2021 - 10.2021
Sales Associate
Beauty World Salon
12.2018 - 12.2020
Cashier
Walmart
08.2017 - 12.2018
Team Member
VXI Global
Cna
UMC Hospital
Diploma -
Boys Ranch High School