Experienced clinical informatics pharmacist combining deep expertise in pharmacotherapy, pharmaceutical prior authorization processes, medication management, software implementation, and healthcare IT. Proven ability to support interdisciplinary teams, optimize medication management, and improve clinical workflows. Seeking to contribute skills and experience as a Clinical Informatics Pharmacist/Analyst to help provide positive health outcomes and healthcare technology solutions.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Clinical Informatics Pharmacist
Charles Regional Medical Center ( UMMS)
La Plata
01.2025 - 09.2025
Ensured continuous ABS interoperability and system reliability by managing automated recovery procedures, achieving 99% application uptime and minimizing workflow disruptions.
Advanced clinical decision-making by creating and maintaining comprehensive drug selection information within electronic systems, supporting safe and effective medication use.
Championed the adoption of evidence-based best practices in informatics, positioning the pharmacy department as a leader in clinical technology innovation.
Led successful migration projects for newly acquired medications from POC, REL, and PRO platforms, aligning with leadership directives and ensuring seamless formulary updates.
Configured and optimized electronic health record (EHR) medication modules, streamlining clinician workflows and supporting regulatory compliance across multidisciplinary teams.
Enhanced patient safety by reviewing and verifying medication orders, performing renal dosing assessments, and conducting ongoing clinical monitoring using informatics tools.
Drove formulary excellence by actively participating in monthly Pharmacy & Therapeutics (P&T) meetings and weekly site-pharmacist meetings, facilitating the evaluation and integration of new medications into the hospital formulary.
Remote Willow Application Pharmacist
OSF HealthCare Hannibal
Remote
10.2024 - 12.2024
Enhanced clinical workflow efficiency by analyzing and optimizing complex panel and order sets, presenting actionable findings to management and executive leadership for strategic decision-making.
Developed, built, and maintained advanced clinical decision support tools and best practice advisories, elevating the standard of care and supporting evidence-based clinical practice.
Provided expert support to site pharmacists and analysts by reviewing, updating, and ensuring data accuracy within the application system, fostering consistency across multiple locations.
Implemented and led training on an innovative I-vent documentation process, accelerating workflow and increasing documentation processing by 50%.
Facilitated multidisciplinary committees focused on medication safety, technology integration, and continuous quality improvement initiatives.
Leveraged informatics expertise to support pharmacy automation, inventory management, and clinical reporting, increasing operational efficiency.
Achieved a 35% reduction in medication order processing time by updating patients’ own medication order workflows within the Willow application, and improved data integrity through quarterly system audits.
Collaborated with multidisciplinary application teams to update training materials and align assessment curricula with evolving clinical pharmacy workflows, strengthening staff competency and compliance.
Epic Clinical Pharmacist
Jupiter Medical Center
Jupiter
06.2024 - 11.2024
Designed comprehensive training curricula and tip sheets, empowering pharmacy staff with actionable resources for effective technology adoption.
Trained over 50 pharmacy team members on pharmacy applications, driving efficient IT integration and elevating operational performance across the department.
Ensured patient safety and order accuracy by rigorously testing and validating medication orders, proactively identifying and correcting build or dosage set discrepancies.
Resolved complex build and optimization issues using ServiceNow, minimizing downtime and maintaining seamless pharmacy operations.
Leveraged remote access to Epic Workspace to diagnose and resolve advanced processing issues, improving application reliability and user experience.
Championed the standardization, integration, and continuous improvement of pharmacy department applications to support streamlined, high-quality care delivery.
Collaborated in planning and implementing detailed lesson plans and workflow steps for the Willow application, optimizing training outcomes before and after each session.
Clinica Epic Informatics Pharmacist
University Hospital ( CSI)
Cleveland
04.2023 - 12.2023
Collaborated in the successful rollout of the Epic implementation and training plan for pharmacy staff, ensuring rapid adoption and operational readiness.
Developed and aligned lesson plans and training content with the Willow pharmacy workflow, delivering practical, hands-on education that enhanced staff competency.
Championed the implementation of the Epic Willow application, providing critical support to the build team and driving project milestones to completion.
Directed the seamless migration of legacy systems to Epic during the cutover phase, safeguarding data integrity and minimizing service disruptions.
Resolved complex Epic order entry issues documented in ServiceNow, maintaining workflow efficiency and system reliability.
Facilitated smooth implementation transitions by coordinating with IT, clinical teams, and administrators, leveraging deep knowledge of EHR systems and workflow integration to optimize outcomes.
Director of Training and Development
Solareosh Consulting Inc: HCA/ Advent Health/ Mayo Clinic/Berkshire
Coconut Creek
05.2019 - 03.2023
Collaborated with the Informatics team to implement Epic Willow and AMB application systems, driving successful hospital-wide adoption, and enhancing medication management processes.
Led comprehensive training for pharmacy end users, continuously updating curricula to ensure a seamless transition to new systems and best practices.
Leveraged informatics expertise to identify workflow challenges and analyze medication use data, delivering actionable solutions that improved patient outcomes and safety.
Mentored pharmacy interns and pharmacists in the effective use of Willow and Beacon applications, optimizing operational efficiency, and digital competency across the team.
Enhanced medication administration safety by revising administration lists and updating pharmacy applications to reflect current clinical standards.
Collaborated cross-functionally with IT, pharmacy, nursing, and physician teams to assess medication use processes, translating clinical needs into effective technology solutions.
Developed and delivered targeted training programs for staff on new informatics systems, elevating digital competency, and ensuring system adoption.
Maintained compliance and formulary integrity by regularly updating the main pharmacy medication lists, and integrating all regulatory-required protocols.
Served as a subject matter expert (SME) on medication order sets, e-prescribing, barcoding, and automated dispensing systems, providing ongoing support and troubleshooting.
Drove successful EHR and CPOE (Computerized Provider Order Entry) upgrades, minimizing downtime, and maintaining patient safety during the transition.
Elevated staff proficiency by partnering with training teams to develop comprehensive process guides and deliver targeted education, accelerating clinician adoption, and maximizing system utilization.
Maintained compliance and formulary integrity by regularly updating the main pharmacy medication lists, and integrating all regulatory-required medication protocols.
Created instructional materials and resources for various learning styles.
Maintained compliance and formulary integrity by regularly updating the main pharmacy medication lists and integrating all regulatory-required protocols. ity.
Clinical Application Informatic ( Remote)
Froedtert & Medical College of Wisconsin
Milwaukee
11.2021 - 05.2022
Collaborated with clinicians and the CMIO to ensure secure PHI and EMR migration during system implementations, safeguarding data integrity and regulatory compliance.
Executed the build and migration of newly added medications and managed recall uploads, maintaining up-to-date medication records within the Medispan and Chronicles databases.
Performed comprehensive pre- and post-Go Live audits of medication orders, proactively identifying and resolving discrepancies to ensure safe and accurate medication management.
Enhanced patient care delivery by creating and delivering clinical information within software applications, streamlining the medication delivery process.
Supported multidisciplinary teams by developing core treatment and therapy plans and authoring clinical protocols for obstetrical medication dosing order sets.
Built and implemented specialized order sets, such as Heparin and Hypoglycemia/Hyperglycemia monitoring protocols, improving clinical workflow standardization and patient safety.
Epic Informatic Willow analyst ( Remote)
University Health System Hospital
Texas
06.2020 - 05.2021
Delivered remote training and proctoring for a diverse range of Epic modules, designing detailed tip sheets to support successful Go-Lives and enable self-directed learning for pharmacy staff.
Resolved complex charge bill errors and processing issues in the pharmacy entry system, leveraging UNC’s reporting tools to enhance billing accuracy and operational efficiency.
Collaborated with healthcare providers to resolve challenging prior authorization cases, significantly increasing medication access and improving patient outcomes.
Supervised and coordinated inbound and outbound technical support calls, efficiently escalating and resolving Epic EHR hardware and software issues to ensure uninterrupted clinical operations.
Optimized pharmacy builds processes within the Epic Willow module by standardizing medication records and streamlining workflows, enabling accurate order entry and promoting safe medication management across multidisciplinary care teams.
Clinical Application Pharmacist ( Remote)
Seattle Children Hospital
Seattle
03.2020 - 06.2020
Played a key role in the successful implementation of the Willow and Bugsy applications, driving the integration of the pharmacy’s new acquisition system, and enhancing digital medication management.
Developed role-specific e-learning training materials using instructional design best practices, resulting in higher staff engagement and competency during system adoption.
Streamlined and tailored, targeted training resources improve distance learning outcomes and facilitate rapid, effective onboarding for diverse pharmacy roles.
Analyzed medication usage data to identify trends and recommend process improvements, directly contributing to optimized therapy outcomes and enhanced pharmacy operations.
Collaborated with multidisciplinary teams to design and standardize clinical workflows within the pharmacy application suite, ensuring smooth EHR integration, and elevating the quality of patient care delivery.
Played a key role in the successful implementation of the Willow and Bugsy applications, driving the integration of the pharmacy’s new acquisition, Epic system, and enhancing digital medication management interoperability with Epic Willow via HL7 standards.
Played a key role in the successful implementation of the Willow and Bugsy applications, driving the integration of the pharmacy’s new acquisition, the Epic system, and enhancing digital medication management interoperability with Epic Willow via HL7 standards.
Contract Epic Credentialed Willow /AMB Trainer
Solareosh Consulting Inc.
Coconut Creek
06.2019 - 02.2020
Delivered hands-on training and support for staff in documenting progress and consult notes, leveraging Dragon microphone technology and optimizing manual entry through SmartText and Smart Phrases in Note Writer.
Empowered end users by providing comprehensive instruction on order entry, verification, I-vent documentation processes, and effective management of in-basket messages, enhancing workflow efficiency and communication.
Trained pharmacists and consultants to efficiently manage infusion scheduling appointments and verify advance prep orders, ensuring timely and accurate medication administration.
Equipped all clinical staff with in-depth knowledge of assignment workflow and work queue navigation in Hyperspace, streamlining task management and operational coordination.
Facilitated interactive group learning sessions, guiding clinical and pharmacy staff in mastering advanced Epic Willow and Ambulatory workflows through scenario-based exercises, driving user competency and system adoption.
Pharmacist Credentialed Trainer
Leigh High Valley Hospital
PA
05.2019 - 10.2019
Conducted comprehensive pharmacy workflow analysis and designed targeted teaching curricula for pharmacists and technicians, elevating training effectiveness in classroom settings.
Developed workflow-driven teaching scenarios using sample patient data within training environments, empowering Willow trainers and pharmacy management to deliver practical, real-world instruction.
Organized and scheduled practice sessions for teach-back and panel presentations, reinforcing knowledge retention and presentation skills among trainees.
Partnered with the training project manager to develop and launch a Credentialed Trainer program, building internal expertise and standardizing instructional quality.
Coordinated and resolved problem-solving ticket issues, providing timely troubleshooting and ensuring optimal system performance.
Maintained and updated information playground and medication databases in MST, supporting accurate training environments and reliable medication records.
Clinical IT Pharmacist
e-TelMed
Coconut Creek
09.2015 - 05.2019
Reviewed patient chart for medication duplications and performed comprehensive drug monitoring as directed.
Collaborated with IT teams to rigorously test and validate enhancements to the Willow/CPOE documentation template, ensuring accuracy and seamless integration with clinical workflows.
Managed Epic build and testing environments, proactively resolving operational issues with pharmacy applications to maintain uninterrupted and efficient pharmacy services.
Cultivated strong vendor partnerships, overseeing the full application lifecycle—including system upgrades, rigorous testing, thorough documentation, and successful go-live support—to ensure optimal performance and continuous improvement.
Demonstrated leadership in driving system optimization initiatives, consistently aligning clinical applications with evolving organizational, clinical, and regulatory needs.
Partnered with developers and analysts to identify and integrate essential clinical data supporting optimized nursing home pharmacy workflows, advancing patient care quality.
Served as the primary liaison for resolving software and hardware interface connectivity issues between pharmacy systems and automated dispensing units, safeguarding reliable medication delivery in the nursing home setting.
Pharmacist Director
Medical Arts Pharmacy
Coral Springs
04.2011 - 08.2015
Directed the maintenance and management of pharmacy technology, automation, and robotics, ensuring optimal system performance and supporting continuous, efficient facility operations.
Directed the management of pharmacy dispensing systems, conducting rigorous internal audits and overseeing preparations and submissions for external audits to ensure full compliance and operational excellence.
Provided decisive leadership in quality assurance, billing accuracy, and compliance documentation, strengthening pharmacy operations and regulatory adherence.
Led and developed training programs for pharmacy interns, cultivating future pharmacy leaders and supporting the achievement of program objectives.
Championed the integration of pharmacy automation technologies with software applications, streamlining dispensing workflows and enhancing medication tracking accuracy.
Drove significant improvements in pharmacy efficiency, boosting performance and productivity through optimized dispensing and tracking processes.
Achieved an 80% increase in profit margin within two quarters by optimizing supply chain management, resulting in superior inventory turnover and substantial reductions in operations.
Night Staff Pharmacist
St. Lucie Medical Hospital
St. Lucie
07.2010 - 12.2010
Ensured optimal patient safety and therapeutic efficacy by reviewing and verifying medication regimens for completeness, accuracy, and clinical appropriateness, proactively identifying therapeutic duplications, incompatibilities, allergies, contraindications, and inappropriate medication utilization through advanced informatics tools.
Enhanced anticoagulation management by performing pharmacokinetic and clinical monitoring of heparin drip medication orders, leveraging data analytics to support precise dosing and optimal patient outcomes.
Provided data-driven physician consultations on dosing adjustments, utilizing patient-specific parameters such as laboratory results and creatinine levels to guide evidence-based clinical decisions.
Oversaw and prepared sterile extemporaneous products, admixtures, and chemotherapy according to physician orders, ensuring the highest standards of safety, accuracy, and regulatory compliance in medication preparation.
Ensured the accuracy and readiness of intravenous medications and emergency carts by verifying and validating technician-prepared products, supporting rapid response and patient safety through rigorous quality assurance processes.
Ensured unwavering compliance with HIPAA, pediatric quality standards, and healthcare regulations, establishing robust protocols that safeguarded patient data and supported regulatory readiness.
Acted as a pivotal liaison between pediatric providers, clinical staff, and vendors, translating multidisciplinary requirements into technology solutions that exceeded clinical, operational, and regulatory goals.
Willow Inpatient Pharm, Epic, 2025, Demonstrates skill in creating, delivering, and managing clinical information, as well as helping develop workflows, configure systems, and improve Willow application performance.
Certified Informatics Specialist, 2015, Conceptual, intermediate, and detailed designs that support business requirements over an intelligent network by applying solid solution models.
References
References available upon request.
Timeline
Clinical Informatics Pharmacist
Charles Regional Medical Center ( UMMS)
01.2025 - 09.2025
Remote Willow Application Pharmacist
OSF HealthCare Hannibal
10.2024 - 12.2024
Epic Clinical Pharmacist
Jupiter Medical Center
06.2024 - 11.2024
Clinica Epic Informatics Pharmacist
University Hospital ( CSI)
04.2023 - 12.2023
Clinical Application Informatic ( Remote)
Froedtert & Medical College of Wisconsin
11.2021 - 05.2022
Epic Informatic Willow analyst ( Remote)
University Health System Hospital
06.2020 - 05.2021
Clinical Application Pharmacist ( Remote)
Seattle Children Hospital
03.2020 - 06.2020
Contract Epic Credentialed Willow /AMB Trainer
Solareosh Consulting Inc.
06.2019 - 02.2020
Director of Training and Development
Solareosh Consulting Inc: HCA/ Advent Health/ Mayo Clinic/Berkshire