Detrick Pritchett
Birmingham,AL
Summary
Adept at tool management and customer consulting, I leveraged these skills at City of Alabaster to enhance operational efficiency and customer satisfaction. My proactive approach in fault diagnosis and safety assessments led to a significant reduction in service disruptions, showcasing my ability to deliver results and maintain high safety standards.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Field Service Technician
City of Alabaster
Alabaster, AL
06.2024 - Current
- Participates in the installation, repair and replacement of water mains and service lines
- Assists in tapping water mains for the installation of water services, meters and fire hydrants
- Installs and inspects water meters and makes necessary repairs
- Assists in the removal and repair of asphalt and concrete roadways, driveways and sidewalks
- Assists with yard repair including regrading of topsoil and sod replacement
- Assists with traffic control and flagging
- Installs safety signs and barricades at work sites
- Investigates and resolves customer complaints where possible
- Drives service trucks or equipment to and from work site
- Operates manual and motorized equipment as required
- Assists plumbers and contractors in locating water mains and service lines and takes precaution to avoid damage to existing utilities
- Assists with the preventive maintenance of assigned vehicles and equipment used in the performance of job duties
- Develops and maintains effective relationships with other employees and the public
- Demonstrates excellent communication and customer services skills
- Attends training as necessary to expand job knowledge
- Performs other job-related duties as required
CDL A Driver
Pritchett Trucking
Birmingham, AL
12.2022 - 06.2024
- Operate tractor-trailer combinations efficiently, ensuring the safe transport and delivery of products and materials
- Plan and modify routes using advanced navigation tools, adapting to dynamic conditions to maintain schedule integrity
- Conduct thorough inspections of cargo loads for security and compliance, and meticulously maintain logs in accordance with state and federal regulations
CDL a Driver
J & M Tank Lines Inc.
Birmingham, AL
07.2022 - 11.2022
- Executed safe and compliant transportation of goods, adhering to industry regulations and company policies
- Maintained punctuality and efficiency in delivery schedules, ensuring customer satisfaction and operational excellence
CDL a Driver
U.S. Auto Logistics
Birmingham, AL
02.2022 - 07.2022
- Safely operated commercial vehicles to transport goods, adhering strictly to federal and state regulations
- Ensured timely and accurate deliveries, maintaining a record of punctuality and reliability
CDL a Driver
Action Dedicated
Birmingham, AL
11.2021 - 02.2022
- Safely operated commercial vehicles to transport goods, adhering to scheduled routes and maintaining strict compliance with transportation regulations
- Ensured timely and accurate deliveries, contributing to consistent customer satisfaction and retention
CDL a Driver
Virginia Transportation
Lincoln, AL
04.2021 - 11.2021
- Safely operated a commercial vehicle to transport goods, adhering to predetermined schedules and maintaining compliance with transportation laws and regulations
- Conducted routine vehicle inspections and maintenance checks to ensure roadworthiness and prevent potential disruptions to service delivery
CDL a Driver
Action Dedicated
Birmingham, AL
08.2020 - 04.2021
- Safely operated commercial vehicles to transport goods, adhering to all traffic laws and regulatory compliance standards
- Maintained a consistent record of on-time deliveries, contributing to the reliability and efficiency of the logistics chain
CDL a Driver
Dean Foods Company
Birmingham, AL
02.2020 - 08.2020
- Safely operated commercial vehicles to transport goods, maintaining a record of punctuality and adherence to delivery schedules
- Conducted regular vehicle inspections and minor maintenance to ensure compliance with safety regulations and prevent operational disruptions
Utility Worker I
Birmingham Water Works Board
Birmingham, AL
06.2006 - 08.2019
- Executed installation, repair, and maintenance duties for water and wastewater infrastructure, ensuring operational efficiency and system reliability
- Utilized mechanical equipment and air tools in construction projects, contributing to the upkeep of public utilities and emergency repairs
- Engaged with customers to resolve inquiries and issues related to meter readings and billing, providing high-quality service and directing to appropriate channels when necessary
- Conducted routine water service management tasks, including the activation and deactivation of services, meter inspections, and verifying the accuracy of connections
- Performed meter reading across residential and commercial areas, identified abnormal consumption patterns, and alerted customers to potential leaks, promoting water conservation and customer satisfaction
Crewman
Miller Pipeline
Birmingham, AL
01.2004 - 06.2006
- Assisted in the repair of gas line emergencies and leaks, ensuring the safe excavation and restoration of worksites, as well as the installation and maintenance of gas distribution and transmission lines
- Conducted comprehensive safety tests on pipelines and operated heavy machinery, including dump trucks and backhoes, to facilitate construction and repair tasks
Education
Associate Degree - Business
University of Phoenix
Phoenix, AZ03.2001
Skills
- Tool management
- Customer training
- Fault diagnosis
- Safety assessment
- Customer consulting
- Sampling techniques
Certification
CDL A, 03/01/01
Timeline
Field Service Technician
City of Alabaster
06.2024 - Current
CDL A Driver
Pritchett Trucking
12.2022 - 06.2024
CDL a Driver
J & M Tank Lines Inc.
07.2022 - 11.2022
CDL a Driver
U.S. Auto Logistics
02.2022 - 07.2022
CDL a Driver
Action Dedicated
11.2021 - 02.2022
CDL a Driver
Virginia Transportation
04.2021 - 11.2021
CDL a Driver
Action Dedicated
08.2020 - 04.2021
CDL a Driver
Dean Foods Company
02.2020 - 08.2020
Utility Worker I
Birmingham Water Works Board
06.2006 - 08.2019
Crewman
Miller Pipeline
01.2004 - 06.2006
Associate Degree - Business
University of Phoenix
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