Devan Del Duca
Puyallup
Summary
Knowledgeable with proven background in managing station operations and optimizing workflow efficiencies. Successfully worked with teams to enhance operational performance and ensure seamless customer experiences. Demonstrated expertise in problem-solving and effective communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Station Manager
Pizza Time Puyallup
12.2024 - 07.2025
- Coached team members on interactions with customers to drive exceptional service.
- Directed and led team members in individual areas of the store.
- Upheld compliance and quality standards regarding food products.
- Resolved issues and implemented corrective actions to prevent recurrence.
- Trained new employees on operational procedures and customer service standards.
Hostess/Server
Le Sel Bistro
06.2023 - 02.2025
- Answered customer questions in person and over the phone, resolved complaints promptly, kept a friendly atmosphere.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Served and bussed tables, completed various cleaning and stocking tasks.
- Made and served drinks.
- Completed opening and closing duties.
Shop Assistant
Reliable Automotive Repair
06.2022 - 05.2025
- Worked on call as needed.
- Customer intake and notating vehicle complaints.
- Shuttling customers and parking cars. Manual and automatic experience.
- Assisted techs with various repairs and maintenance needs, such as oil changes, brake replacements, and body work.
- Cleaning and organizing/stocking displays, floors, bathrooms.
Station Manager
Pizza Time Puyallup
06.2021 - 01.2023
- Coached team members on interactions with customers to drive exceptional service.
- Directed and led team members in individual areas of store.
- Upheld compliance and quality standards regarding food products.
- Resolved issues and implemented corrective actions to prevent recurrence.
Volunteer
Sumner Food Bank
05.2020 - 05.2020
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Collaborated with others by contributing time, effort and talent to advance needs or further missions.
- Stocked shelves and cleaned stockroom.
- Packed bags and readied food and essentials.
Environmental Specialist
Washington State Department of Ecology-Youth Corps
06.2019 - 07.2019
- Responsible for cleaning highways, freeways, and streets of litter.
- Learned about environmental concerns and ways to help protect the Earth.
- Developed ways to control and reduce environmental impacts and presented ideas to supervisors.
Education
Associate of Arts -
Green River College
08-2023
High School Diploma -
Sumner High School
06-2023
Skills
- Member relations
- Supervision
- Organization
- Complaint Handling
- Upselling
- Staff training and development
- Customer retention
- Quality service
Certification
- Food Handler's Card
- Class 13 Liquor Server Permit
- CPR/BLS Card
Activities
- Gardening
- Automotive Work
- Volunteering
Timeline
Station Manager
Pizza Time Puyallup
12.2024 - 07.2025
Hostess/Server
Le Sel Bistro
06.2023 - 02.2025
Shop Assistant
Reliable Automotive Repair
06.2022 - 05.2025
Station Manager
Pizza Time Puyallup
06.2021 - 01.2023
Volunteer
Sumner Food Bank
05.2020 - 05.2020
Environmental Specialist
Washington State Department of Ecology-Youth Corps
06.2019 - 07.2019
Associate of Arts -
Green River College
High School Diploma -
Sumner High School
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