Devan Drummond
Riverview
Summary
Recognized as a positive beacon around any work environment becoming a valuable asset to any organization that would be willing to employ a hard worker. Enthusiastic team player experienced in motivating others to accomplish goals. Knowledge in providing friendly, thorough customer service to clients, families and fellow professionals. Striving to obtain a position that will offer an opportunity to continue a professional growth.
Overview
6
6
years of professional experience
Work History
Server
Red Lobster
03.2022 - Current
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Cleaned tables and chairs to prepare dining area for next customers
- Addressed complaints to kitchen staff and served replacement items
- Trained new employees on restaurant procedures and plating techniques
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Del Frisco's Grille
10.2024 - 11.2024
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Cleaned tables and chairs to prepare dining area for next customers
- Addressed complaints to kitchen staff and served replacement items
- Trained new employees on restaurant procedures and plating techniques
- Displayed enthusiasm and knowledge about restaurant's menu and products
Warehouse Associate
Amazon
11.2021 - 02.2022
- Packed and labeled merchandise to prepare for loading and shipment to customers
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment
- Compiled, sorted and filed records of product orders, business transactions and other activities
Stocker Associate
Walmart
03.2021 - 11.2021
- Assisted customers with locating and purchasing items located on sales floor or in storeroom
- Used RFID scanners to receive inbound product deliveries and segregated items by destination
- Replenished shelves with new items and restocks to keep displays full for customers
- Removed new product from trucks, opened containers, and routed products directly to sales floor or to storage locations
Barista
Hard Rock Casino & Hotel
10.2020 - 03.2021
- Made and served specialty coffee and tea beverages
- Spoke to and interacted with new and regular customers
- Maintained clean and sanitized workstation and complied with health and safety guidelines
- Prepared sandwiches and baked goods, ground and blended coffee beans, brewed coffee and tea, and served items to customers
Cashier
Walmart
04.2020 - 06.2020
- Processed cash register transactions by inputting product costs and giving back change
- Answered questions regarding [Type] products
- Bagged and packaged customer orders and purchases
- Greeted all customers and provided prompt and friendly service
Cook
Popeyes Louisiana Kitchen Inc
05.2019 - 02.2020
- Cooked food products following established instructions for preparation of particular menu items
- Stored food at proper temperature as required by food safety regulations
- Verified that prepared food met requirements for quality and quantity
Education
High School Diploma -
Spoto High School
05.2019
Skills
- Passionate
- Expediting
- Safe food handling
- Stock Control
- High volume dining
- Merchandising
- Food running
- Business Transaction Management
- Service prioritization
- Safety Principles
- Team collaboration
- Customer Service
- Friendliness
- Team Working
- Food Safety
- Knowledge of Hygiene
- Beverage Products
- Mentoring
- Strong work ethic
- Logistics Operations
- Cash handling
- Sales
Timeline
Server
Del Frisco's Grille
10.2024 - 11.2024
Server
Red Lobster
03.2022 - Current
Warehouse Associate
Amazon
11.2021 - 02.2022
Stocker Associate
Walmart
03.2021 - 11.2021
Barista
Hard Rock Casino & Hotel
10.2020 - 03.2021
Cashier
Walmart
04.2020 - 06.2020
Cook
Popeyes Louisiana Kitchen Inc
05.2019 - 02.2020
High School Diploma -
Spoto High School
Similar Profiles
Angelina RossovichAngelina Rossovich
Server at Red LobsterServer at Red Lobster
Demitri BrownDemitri Brown
Server at Red LobsterServer at Red Lobster
Diana VillegasDiana Villegas
Lead Bartender at Red LobsterLead Bartender at Red Lobster
Jose E. RiosJose E. Rios
Operating Manager at Red LobsterOperating Manager at Red Lobster
Christina CollinsChristina Collins
Program Coordinator/Cheerleading Coach at Brandon All-StarsProgram Coordinator/Cheerleading Coach at Brandon All-Stars