Devan Drummond
Riverview
Summary
Recognized as a positive beacon around any work environment becoming a valuable asset to any organization that would be willing to employ a hard worker. Enthusiastic team player experienced in motivating others to accomplish goals. Knowledge in providing friendly, thorough customer service to clients, families and fellow professionals. Striving to obtain a position that will offer an opportunity to continue a professional growth.
Overview
6
6
years of professional experience
Work History
Server
Red Lobster
2022.03 - Current
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Cleaned tables and chairs to prepare dining area for next customers
- Addressed complaints to kitchen staff and served replacement items
- Trained new employees on restaurant procedures and plating techniques
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Del Frisco's Grille
2024.10 - 2024.11
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Cleaned tables and chairs to prepare dining area for next customers
- Addressed complaints to kitchen staff and served replacement items
- Trained new employees on restaurant procedures and plating techniques
- Displayed enthusiasm and knowledge about restaurant's menu and products
Warehouse Associate
Amazon
2021.11 - 2022.02
- Packed and labeled merchandise to prepare for loading and shipment to customers
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment
- Compiled, sorted and filed records of product orders, business transactions and other activities
Stocker Associate
Walmart
2021.03 - 2021.11
- Assisted customers with locating and purchasing items located on sales floor or in storeroom
- Used RFID scanners to receive inbound product deliveries and segregated items by destination
- Replenished shelves with new items and restocks to keep displays full for customers
- Removed new product from trucks, opened containers, and routed products directly to sales floor or to storage locations
Barista
Hard Rock Casino & Hotel
2020.10 - 2021.03
- Made and served specialty coffee and tea beverages
- Spoke to and interacted with new and regular customers
- Maintained clean and sanitized workstation and complied with health and safety guidelines
- Prepared sandwiches and baked goods, ground and blended coffee beans, brewed coffee and tea, and served items to customers
Cashier
Walmart
2020.04 - 2020.06
- Processed cash register transactions by inputting product costs and giving back change
- Answered questions regarding [Type] products
- Bagged and packaged customer orders and purchases
- Greeted all customers and provided prompt and friendly service
Cook
Popeyes Louisiana Kitchen Inc
2019.05 - 2020.02
- Cooked food products following established instructions for preparation of particular menu items
- Stored food at proper temperature as required by food safety regulations
- Verified that prepared food met requirements for quality and quantity
Education
High School Diploma -
Spoto High School
05.2019
Skills
- Passionate
- Expediting
- Safe food handling
- Stock Control
- High volume dining
- Merchandising
- Food running
- Business Transaction Management
- Service prioritization
- Safety Principles
- Team collaboration
- Customer Service
- Friendliness
- Team Working
- Food Safety
- Knowledge of Hygiene
- Beverage Products
- Mentoring
- Strong work ethic
- Logistics Operations
- Cash handling
- Sales
Timeline
Server
Del Frisco's Grille
2024.10 - 2024.11
Server
Red Lobster
2022.03 - Current
Warehouse Associate
Amazon
2021.11 - 2022.02
Stocker Associate
Walmart
2021.03 - 2021.11
Barista
Hard Rock Casino & Hotel
2020.10 - 2021.03
Cashier
Walmart
2020.04 - 2020.06
Cook
Popeyes Louisiana Kitchen Inc
2019.05 - 2020.02
High School Diploma -
Spoto High School