Devan G. Hill
Summary
Service-oriented professional with track record in maintaining high standards of customer satisfaction. Known for strong team collaboration and results-driven approach, adaptable to dynamic work environments. Skilled in multitasking and effective communication, reliable in delivering consistent service quality.
Overview
13
13
years of professional experience
Work History
Security Attendant II
Spring Grove Hospital
01.2024 - 03.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Administrative/Marketing Assistant
Miss Bs Family Daycare
04.2019 - 01.2024
- Created and maintained business social media platforms for advertising purposes
- Responded to all customer inquiries via social media or email
- Managed owners' calendar and schedule interviews for future employees, staff, and parent meetings
- Created and maintained employee personnel files and paperwork and staff schedules
- Performed all administrative tasks answering phones, filing, emails, memo
- Maintained inventory of supplies, food and equipment and ordered items as needed
- Maintained professional yet warm relationships with other staff and daycare families
- Developed creative briefs outlining objectives for specific projects or campaigns, streamlining communication between teams.
Security Officer-John Hopkins University
Allied Universal Security
01.2018 - 03.2019
- Ensured the facility was provided with high quality security services to protect people and property by patrolling premises as and maintaining safety of students and staff as directed
- Reported safety concerns, security breaches and unusual circumstances both verbally and in writing
- Built and maintained effective relationships with employees, students and guests
- Answered questions and assisted students, guests and employees as needed
- Answered phones and greeted guests, students and employees in a professional, welcoming manner
- Monitored and inspected surveillance equipment, buildings and access points permitting entry
- Prepared and kept an organized log of written reports and inspections logs of premises
Forklift Operator
Dominos: Warehouse & Distribution
02.2017 - 01.2018
- Received incoming product shipments and compared vendor inventory sheet or distribution purchase order to product received for accuracy and inventory control with the use of a handheld scanner
- Updated inventory of products to be shipped and to reflect received product, sorted and stored usable product
- Operated forklift and managed the loading and unloading of product, moved product from staging area to truck
- Stamped product casing with delivery receipt date
- Alerted Warehouse Team Leader of any discrepancies in product amounts received
- Completed load Verification with handheld scanner and verified accuracy of assembled loads
- Staged each customer order with the use of handheld scanner in preparation of loading onto delivery truck
- Assisted drivers where needed with pre-departure checks
- Maintained safe work areas through general housekeeping and performed sanitation functions as required
- Thoroughly cleaned cargo area of truck to ensure sanitary storage area for product during transport
Laborer/Construction Worker
Ligon & Ligon
01.2014 - 02.2017
- Prepared construction sites by cleaning, loading or unloading product and materials and removing hazards
- Used a variety of equipment operation tools and machines such as blowtorches, forklifts, levels, lifts, power drills grinders, saws, pressure washers, and water spraying equipment for specific assignments as directed
- Followed safety guidelines and regulations for drilling underground holes and fixing pipelines
- Assisted with traffic control to ensure the safety of pedestrians and motor vehicles throughout construction sites
Stocker
Schmidt Baking Company
01.2013 - 01.2014
- Was responsible for maintaining store inventory
- Assisted with orders including shipments, purchasing and inventories
- Discarded all expired products and updated inventory
- Enforced safety procedures for consumers and employees
- Attended staff meetings and trainings for theft prevention and updated SOPs
Security Officer
Broadway Services
03.2012 - 01.2014
- Performed routine security duties and safeguard against illegal activities, theft, fire, vandalism and other hazardous conditions
- Conducted uniformed patrols (interior and/or exterior) of the property
- Ensured the facility was provided with high quality security services to protect people and property by patrolling premises as and maintaining safety of patients, visitors and staff as directed
- Monitored and inspected surveillance equipment, buildings and access points permitting entry
- Answered questions and assisted patients, visitors and employees as needed
Education
High School Diploma -
Saint Frances Academy
Baltimore, MD05.2010
Skills
- Proficient in Microsoft Office Suite
- Detail-Oriented Data Recording
- Digital Information Gathering
- Efficient Data Entry: 40 WPM
- Web-Based Information Gathering
- Effective Written Communication
- Service Excellence
- Strong Verbal Communication
- Effective Team Contributor
- Proactive Learning Attitude
- Exhibits Leadership Qualities
- Adaptable Under Pressure
- Adheres to Safety Guidelines
Timeline
Security Attendant II
Spring Grove Hospital
01.2024 - 03.2025
Administrative/Marketing Assistant
Miss Bs Family Daycare
04.2019 - 01.2024
Security Officer-John Hopkins University
Allied Universal Security
01.2018 - 03.2019
Forklift Operator
Dominos: Warehouse & Distribution
02.2017 - 01.2018
Laborer/Construction Worker
Ligon & Ligon
01.2014 - 02.2017
Stocker
Schmidt Baking Company
01.2013 - 01.2014
Security Officer
Broadway Services
03.2012 - 01.2014
High School Diploma -
Saint Frances Academy
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