Clayton Cappel
Network Administrator
Pullman,WA
Summary
Highly qualified Information Systems Security Officer with 2 years of experience handling government classified information. Certified Network Administrator with 5 years of proven expertise in installing, maintaining, and administering a diverse array of networked devices both remotely and locally. Respected team member and leader, excelling in working within small groups of 2-5 and larger teams of 10+. Proven managerial capabilities in successfully managing equipment valued at $1 million, showcasing an ability to safeguard and optimize asset performance through meticulous oversight and strategic planning. Information systems security professional with proven expertise in safeguarding data and systems. Strong focus on team collaboration, achieving results, and adapting to changing needs. Skilled in risk assessment, threat management, and security protocol development. Trusted by peers for reliability and strategic problem-solving. Robust background in safeguarding digital assets and ensuring compliance with industry standards. Recognized for fostering collaboration among team members and delivering reliable security solutions. Known for adaptability and commitment to achieving dependable results.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
Sensitive Compartmentalized Information Facility Information Systems Security Manager (SCIF ISSM), Removable Media Inventory Manager
US Coast Guard
Alameda, California
07.2015 - 04.2025
- As an Information Systems Security Manager (ISSM), key responsibilities included managing security protocols to protect classified materials and equipment, overseeing inventory management of high-value assets, and supervising major modernization projects.
- This involved ensuring compliance with NIST 800 series standards for secure data, network, and communication systems, as well as conducting regular inspections to identify and mitigate security incidents and threats.
- Additionally, daily, monthly, and annual inspection schedules were maintained to monitor and report security vulnerabilities, utilizing Windows security tools to investigate and report incidents to the relevant authorities.
- Managed security protocols to safeguard highly classified materials, media, and equipment.
- Oversaw inventory management of media and equipment valued at over $200,000.
- Supervised a $500,000 modernization project for a SCIF (Sensitive Compartmented Information Facility) equipment and facility overhaul and ensured the proper disposal of classified information and equipment exceeding $100,000 in value.
- Utilized NIST 800 series of standards to ensure compliance of security standards and baselines with highly sensitive data, network technologies, communication systems, and data storage, enabling an offshore asset long range secure communications and security in a worldwide environment.
- Performed daily, monthly, and annual inspection schedules to track security incidents, potential threats, and vulnerabilities, utilizing Window's security tools to monitor, investigate, and report them to the reporting agency.
- Applied cybersecurity best practices to information system standards, directives and guidance for personnel, monitoring compliance across organization.
- Prepared and maintained regular system assessment and evaluation documents, informing CSO of discovered faults or discrepancies in operations.
- Oversaw user provisioning efforts, verifying credentialing policies, security and maintenance to encourage safe sign-ins.
- Collaborated with key personnel to verify data integrity and compliance with related regulatory guidelines and legal requirements.
- Mentored junior team members, providing guidance on best practices in information systems security management.
- Reduced risk of data breaches through continuous vulnerability assessments and penetration testing.
- Fostered strong relationships with law enforcement agencies for streamlined cooperation during investigations related to cybercrimes.
- Led the development of disaster recovery plans, improving organizational resilience in the face of cyber incidents.
Network Administrator, Help Desk Technician, Equipment Inventory Manager, Remote Site Network Administrator for Puget Sound Microwave Communication Network, Server Administrator, Data Center Facility Security Team Member
US Coast Guard
Seattle, WA
12.2021 - 06.2023
- As a Network Administrator, Help Desk Technician, and Equipment Inventory Manager, key responsibilities included managing and maintaining a large network infrastructure comprising over 500 devices, administering 10 local and remote sites, and overseeing 20 site equipment closets with over 200 connected devices.
- This role also involved providing customer assistance through help desk ticket resolution, executing maintenance requests, and installing cable pathways during office relocations.
- Additionally, responsibilities included administering Windows Server 2016-based services, contributing to the Data Center Security Team to ensure the security and availability of equipment and services, and collaborating with contractors and vendors to modify and replace equipment, all while minimizing disruptions to customer services.
- Managed and maintained a network infrastructure comprising over 500 routers, switches, printers, computers, and mobile devices.
- Oversaw the administration of 10 local and remote sites to ensure the secure and efficient operation of the Puget Sound Microwave Emergency Communications network.
- Effectively managed 20 site equipment closets, overseeing over 200 connected devices to support the daily operations of both deployable and static sites.
- Executed maintenance requests and installed cable pathways during office relocations and reconfigurations to accommodate customer requirements.
- Provided customer assistance through the resolution of help desk tickets, restoring equipment to full functionality, and empowering customers to efficiently execute their assigned tasks.
- Administered Windows Server 2016-based services to facilitate shared drive functionality, user data management, storage solutions, and virtual machine administration.
- Contributed as a member of the Data Center Security Team, ensuring the confidentiality, integrity, and availability of server, routing, and networking equipment and services.
- Collaborated with contractors and external vendors to modify equipment and replace parts, employing effective communication technologies and strategies to minimize disruptions to customer availability and services.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Facilities Maintenance Technician, Facilities Security Officer, Coast Guard Certified Steel Welder, Parts Warehouse Shipping and Receiving Team Member
US Coast Guard
East Moriches, New York
06.2018 - 05.2021
- As a Facilities Maintenance Technician and Facilities Security Officer, key responsibilities included performing specialized repairs and modernization efforts on Coast Guard facilities and equipment, including certified welding services for marine vessels and installations.
- Additionally, this role involved contributing to the renovation and repair of family housing units, ensuring timely completion of projects and enhancing the overall quality of the facilities.
- Security duties included conducting thorough physical security rounds to identify potential dangers and breaches, as well as managing shipping and receiving operations to ensure the efficient and timely delivery of parts and equipment, while maintaining the security and integrity of the facility and its surroundings.
- Designated as one of two certified welders for Coast Guard facilities and equipment across Long Island, undertaking repairs to marine vessels and installing new parts for modernization or enhanced safety measures.
- Contributed to the modernization and repair efforts of 20 homes designated for Coast Guard Family Housing. Tasks included the removal and replacement of outdated appliances, repairs to structural elements, and enhancing the overall aesthetics of the homes to ensure readiness for new occupants. Effectively managed time to surpass project timelines.
- Conducted physical security rounds over multiple 24-hour periods, meticulously inspecting the main facility, its surrounding grounds, secure spaces, and the main gate to identify potential dangers, safety hazards, and security breaches.
- Operated as a pivotal team member within the shipping and receiving department, orchestrating the sending, and receiving of parts through various reputable carriers. Managed the shipment of faulty parts to repair facilities and tracked the arrival of new parts, ensuring timely delivery to the appropriate recipients.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Protected valuable assets by securing doors, windows, gates, and other points of entry after business hours or during special events.
- Complied with all company policies, local laws, and regulations governing security guard duties.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Detected potential threats by closely observing behaviors, identifying suspicious activities, and promptly reporting incidents to supervisors or law enforcement.
Marine Firefighter Team Member, Ship Preservation Team Member, Marine Engineering Team Member, Ship Pilot and Master Lookout
US Coast Guard
Seattle, WA
10.2015 - 03.2018
- As a Marine Firefighter Team Member and Ship Preservation specialist, key responsibilities included supporting marine firefighting operations to mitigate risks to crew and vessel, serving as a primary lookout to maintain vigilant surveillance of surrounding waters and ports, and collaborating with team members to execute exterior hull and walking surface overhauls.
- Additionally, this role involved partnering with marine engineers to maintain the vessel's engine plant, ensuring crew safety through regular monitoring for leaks, breakages, and safety hazards, and contributing to the successful completion of projects ahead of schedule, demonstrating a strong commitment to teamwork, safety, and preservation of marine assets.
- Contributed as a team member in marine firefighting operations, supporting the team leader in efficiently managing fires and marine emergencies to mitigate risks to the vessel's crew and the vessel itself.
- Assumed the role of the primary lookout, maintaining vigilant surveillance of surrounding seas, ports, and narrow sea passages.
- Collaborated with team members to execute a comprehensive exterior hull and walking surface overhaul within a 4-month timeframe, meeting project deadlines ahead of schedule.
- Partnered with marine engineers to oversee and maintain the vessel's engine plant, conducting regular monitoring for leaks, breakages, and safety hazards to ensure crew safety.
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
- Trained new firefighters to comply with safety protocols and equipment usage.
- Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
Education
Bachelor of Arts - Business Administration, Managing Information Systems
Washington State University
Pullman, United States 05.2022 - 06.2025
Skills
- Proficient in NIST security frameworks
Interpersonal skills
Professionalism
Written communication
User support
Technology integration
Information assurance
Adaptability and flexibility
Information technology security oversight
Multitasking
Problem-solving abilities
Time management
Problem-solving
Cross-functional teamwork
Data management practices
Cloud security management
Proficient in customer engagement
Third-party risk assessment
Regulatory compliance management
Customer education support
Business continuity planning
Real-time intrusion monitoring
Confidentiality assurance strategies
Network security management
Information security system architecture
Security measurement tools
Cybersecurity management
Incident management
Vulnerability remediation management
User identity management
Proficiency in secure authentication methods
Effective presentation delivery
Development of security protocols
Application security management
Risk management and compliance
Engaging presentation skills
Access control systems oversight
User access administration
Cybersecurity training
- Network support services
- Laboratory Safety
- Hardware system maintenance
- Telecommunications infrastructure management
- Cable infrastructure maintenance
- Cable infrastructure installation
- Experienced in Microsoft 365 applications
- Proficient in Microsoft Office Suite
- Cloud infrastructure administration
- Windows Server 2016 management
- Proficient in Cisco Prime
- Avaya IP Office implementation skills
- Nortel CS1000 system knowledge
- Application support and ticket resolution
- Proficient in SIEM tools
- Nessus vulnerability scanning
- Router and switch configuration using Cisco CLI
- Active Directory user management
- Linux administration
- Cisco networking proficiency
- Experienced in Microsoft Windows environments
- Wired and wireless network installation
- Network system administration
- Data Management
- Data center infrastructure administration
- Expertise in security compliance
- Compliance expertise with DoD standards
- Proficient in NIST security frameworks
Certification
CompTIA Security +, 05/25/27
Medals And Awards
- Armed Forces Service Medal
- Coast Guard Good Conduct Medal (x2)
- Coast Guard Meritorious Team Commendation (x3)
- Coast Guard Meritorious Unit Commendation (x2)
- DHS Outstanding Unit Award
- Coast Guard Special Ops Service Ribbon
- Coast Guard Sea Service Ribbon
- National Defense Service Medal
Security Clearance
Top Secret/Sensitive Compartmentalized Information (TS/SCI) w/Counterintelligence Polygraph
Timeline
Bachelor of Arts - Business Administration, Managing Information Systems
Washington State University
05.2022 - 06.2025
Network Administrator, Help Desk Technician, Equipment Inventory Manager, Remote Site Network Administrator for Puget Sound Microwave Communication Network, Server Administrator, Data Center Facility Security Team Member
US Coast Guard
12.2021 - 06.2023
Facilities Maintenance Technician, Facilities Security Officer, Coast Guard Certified Steel Welder, Parts Warehouse Shipping and Receiving Team Member
US Coast Guard
06.2018 - 05.2021
Marine Firefighter Team Member, Ship Preservation Team Member, Marine Engineering Team Member, Ship Pilot and Master Lookout
US Coast Guard
10.2015 - 03.2018
Sensitive Compartmentalized Information Facility Information Systems Security Manager (SCIF ISSM), Removable Media Inventory Manager
US Coast Guard
07.2015 - 04.2025
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