Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Devan Matthews

Ramona,CA

Summary

Hospitality professional with strong track record in delivering exceptional service specifically in restaurant settings. Adept at managing multiple tasks efficiently while ensuring positive dining experience for all guests. Known for excellent communication and teamwork, consistently adapting to shifting priorities to achieve high standards of service. Dependable and focused on creating welcoming environment for patrons. Passionate worker who is open to trying something new.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lifeguard Supervisor

San Diego Country Estates Association Inc.
04.2019 - 08.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Supervised lifeguard team, ensuring adherence to safety protocols and operational standards.
  • Monitored safety of all guests in and around swimming pool.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.

Banquet Server, Restaurant Server

San Vicente Resort
08.2022 - Current
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Delivered exceptional service during high-volume events, ensuring guest satisfaction and seamless operations.
  • Set up and arranged banquet spaces according to event specifications, optimizing layout for efficiency and flow.

Restaurant Server

Marinade on Main
07.2024 - Current
  • Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
  • Delivered exceptional customer service in high-volume dining environments.
  • Increased bar revenue by upselling premium drinks and recommending food pairings to guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

No Degree - Business

Palomar College
San Marcos, CA

High School Diploma -

Ramona High School
Ramona, CA
06.2020

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Hospitality service expertise
  • Safe Food Handling
  • Menu Memorization
  • Food Running
  • High-volume dining

Certification

  • Food Handlers License
  • First Aid/CPR Certified

Timeline

Restaurant Server

Marinade on Main
07.2024 - Current

Banquet Server, Restaurant Server

San Vicente Resort
08.2022 - Current

Lifeguard Supervisor

San Diego Country Estates Association Inc.
04.2019 - 08.2023

No Degree - Business

Palomar College

High School Diploma -

Ramona High School