Seasoned professional with expertise in managing customer interactions, proficient in money handling, and skilled in conflict resolution. Strong communication skills and empathy to achieve long lasting customer relationships and ensure positive experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assisted Living - Caregiver
Giving Home Health Care
08.2022 - Current
Assisted with daily living activities, promoting independence and dignity such as bathing, dressing, grooming, toileting, feeding, hydration, nutrition, and meal preparation.
Provided compassionate care to residents, ensuring comfort and well-being.
Monitored vital signs such as blood pressure, pulse, respiratory rate, documented abnormalities and reported all to the supervising nurse.
Provided patient comfort through companionship, physical support and emotional support.
Assisted with use of medical equipment such as oxygen tanks and patient lifts.
Maintained patients' records and daily documentation of activities, conditions, and changes in health.
Assisted with daily
Senior Recreation Assistant
City Of Las Vegas-Becker Tech
06.2021 - 12.2024
Facilitated engaging community programs, ensuring high-quality experiences.
Managed front desk operations, processed payments, and resolved customer issues with a focus on excellent customer service.
Collaborated with program coordinators, local community leaders and the City Councilman to enhance participant engagement and satisfaction in learning E-Sports and Electronic Media activities (such as podcasting and audio-video production).
Supported large-scale events, coordinated logistics and assisted with attendee management.
Recreation Assistant - Gang Intervention Team (GIT)
Clark County-Pearson
06.2020 - 05.2021
Assisted in the planning and execution of training and development courses for youth 13-17.
Facilitated targeted programming for at-risk youth ages 13-17.
Facilitated engaging recreational programs tailored to diverse community needs.
Coordinated scheduling and logistics for events, ensuring efficient operations.
Cashier- Aquatics Division
Clark County-Aquatics
06.2020 - 05.2021
Delivered exceptional service to pool visitors and maintained spaces for safety and ease of use.
Operated multi-line phone systems, tracked ticket sales and handled transactions for facility entry.
Supported events by greeting and assisting customers, ensuring a welcoming atmosphere and also addressed customer concerns and conflicts, when needed.
Processed customer transactions accurately using point-of-sale systems.
Recreation Assistant- Summer Camps
Clark County-Walnut
06.2020 - 05.2021
Assisted in the planning and execution of activities, workshops, special events and field trips for ages 6-12.
Provided customer service at the Front Desk, answered a multi-phone line system and troubleshot a multitude of challenges.
Developed and implemented engaging recreational programs for diverse populations.
Coordinated logistics for community events, ensuring smooth execution and participant satisfaction.
Cashier & Foodhandler
Red Moon Pizza
05.2017 - 10.2017
Provided friendly customer service, ensured order accuracy, and maintained cleanliness of restaurant.
Processed customer transactions efficiently using POS systems, ensuring accurate cash handling.
Maintained a clean and organized workspace, complying with health and safety regulations.
Education
High School Diploma -
Nevada State High School
01.2020
Skills
Compassionate and dedicated to the care of others
Exceptional Customer Service & Problem Resolution
Team Collaboration & Multitasking
Cash Handling & Point-of-Sale Operations
Facility Management & Safety Protocols
Effective Communication & Conflict Resolution
Certification
CPR Certified
Timeline
Assisted Living - Caregiver
Giving Home Health Care
08.2022 - Current
Senior Recreation Assistant
City Of Las Vegas-Becker Tech
06.2021 - 12.2024
Recreation Assistant - Gang Intervention Team (GIT)
Clark County-Pearson
06.2020 - 05.2021
Cashier- Aquatics Division
Clark County-Aquatics
06.2020 - 05.2021
Recreation Assistant- Summer Camps
Clark County-Walnut
06.2020 - 05.2021
Cashier & Foodhandler
Red Moon Pizza
05.2017 - 10.2017
High School Diploma -
Nevada State High School
LEADERSHIP QUALIFICATIONS
2009 - 2016
Girl Scout Member & Fundraiser
Participated in troop activities contributing to community service initiatives
Participated in national fundraisers and organized local fundraisers (annual Gift Wrapping at Town Square)
Raised funds for two trips to Washington DC (one for the 100 Years of Girl Scouting). Met Senate Majority Leader Harry Reid at White House.
Led Girl Scout meetings, songs and activities, and was one of the leading fundraisers in Troops 659 & 535
2019 - Present
Volunteer & Performer
Performs for annual National Night Out annual community-building campaign
Volunteers for various events and support for the City of Las Vegas and Clark County facilities
Successfully led fundraisers and earned grants for the City of Las Vegas