Summary
Overview
Work History
Education
Skills
Timeline
Generic

Devan Turner

Columbia,MD

Summary

Looking for a mutually beneficial challenging career with the opportunity to leverage my competencies and professional knowledge, skills, and experience in sales, communication, and relationship building. I can contribute effective, efficient values by providing the highest level of customer/client service satisfaction towards the organization's endeavors meeting its objectives, for I believe in how much I can give in the addition to how much I can learn to benefit profits for the future of the organization.

Overview

15
15
years of professional experience

Work History

Sales Consultant - Senior Agent

Nu Look Home Design
Columbia, MD
01.2018 - 08.2022
  • Responsible for fielding inbound inquiries, making outbound calls, and confirming/qualifying appointments
  • Met and exceeded established weekly, monthly, and annual KPI and telemarketing sales goals
  • Generated an agreed amount of outbound phone calls daily with the purpose of creating business opportunities
  • Provided quality level of customer service to all prospective and current customers
  • Contributed positively to the call center team culture by developing mutually beneficial working relationships
  • Trained new agents and served as back up for all call center roles as needed
  • Kept up with new product development and features
  • Won Telemarketer of the year in 2019 and 2020 for exceeding goals.

Bartender

Barely & Vine Beirgarten
Orlando, FL
03.2014 - 09.2014
  • Opening and closing the bar
  • Greeting guest and take drink orders
  • Responsible for maintaining all cash and payments.

Manager/Bartender/Bottle server

Draft Global Lounge
Orlando, FL
07.2012 - 05.2014
  • Provided prompt and friendly service to all guests while maintaining a level of excellence in a high volume and diverse workplace
  • Accounted for all payment transactions and able to accurately use POS systems
  • Trained and kept staff motivated.

Supervisor of Transportation

Florida Hospital
Orlando, FL
01.2010 - 03.2012
  • In charge of overseeing staff while making sure all responsibilities are meet timely and safely
  • Run daily labor reports to ensure the budget is properly utilized
  • Training staff on new safety and policy procedures.

Assistant Buyer/Sales Associate

Bellaza Boutique
Winter Haven, FL
09.2007 - 10.2009
  • Helping and assisting the buyer in all purchasing
  • Making payments for invoices and maintaining product replacement
  • Explain the use and advantages of the merchandise to customers.

Education

A.A. -

Howard Community College
Columbia, MD
05.2007

Graduated -

Long Reach High School
Columbia, MD

Skills

  • Sales & Marketing
  • Customer Service
  • Team Leadership
  • Office Administration
  • Account Management
  • Problem Solving
  • Excellent Communications
  • Inventory Management
  • Management Support

Timeline

Sales Consultant - Senior Agent

Nu Look Home Design
01.2018 - 08.2022

Bartender

Barely & Vine Beirgarten
03.2014 - 09.2014

Manager/Bartender/Bottle server

Draft Global Lounge
07.2012 - 05.2014

Supervisor of Transportation

Florida Hospital
01.2010 - 03.2012

Assistant Buyer/Sales Associate

Bellaza Boutique
09.2007 - 10.2009

A.A. -

Howard Community College

Graduated -

Long Reach High School
Devan Turner