Devan Turner
Columbia,MD
Summary
Looking for a mutually beneficial challenging career with the opportunity to leverage my competencies and professional knowledge, skills, and experience in sales, communication, and relationship building. I can contribute effective, efficient values by providing the highest level of customer/client service satisfaction towards the organization's endeavors meeting its objectives, for I believe in how much I can give in the addition to how much I can learn to benefit profits for the future of the organization.
Overview
15
15
years of professional experience
Work History
Sales Consultant - Senior Agent
Nu Look Home Design
Columbia, MD
01.2018 - 08.2022
- Responsible for fielding inbound inquiries, making outbound calls, and confirming/qualifying appointments
- Met and exceeded established weekly, monthly, and annual KPI and telemarketing sales goals
- Generated an agreed amount of outbound phone calls daily with the purpose of creating business opportunities
- Provided quality level of customer service to all prospective and current customers
- Contributed positively to the call center team culture by developing mutually beneficial working relationships
- Trained new agents and served as back up for all call center roles as needed
- Kept up with new product development and features
- Won Telemarketer of the year in 2019 and 2020 for exceeding goals.
Bartender
Barely & Vine Beirgarten
Orlando, FL
03.2014 - 09.2014
- Opening and closing the bar
- Greeting guest and take drink orders
- Responsible for maintaining all cash and payments.
Manager/Bartender/Bottle server
Draft Global Lounge
Orlando, FL
07.2012 - 05.2014
- Provided prompt and friendly service to all guests while maintaining a level of excellence in a high volume and diverse workplace
- Accounted for all payment transactions and able to accurately use POS systems
- Trained and kept staff motivated.
Supervisor of Transportation
Florida Hospital
Orlando, FL
01.2010 - 03.2012
- In charge of overseeing staff while making sure all responsibilities are meet timely and safely
- Run daily labor reports to ensure the budget is properly utilized
- Training staff on new safety and policy procedures.
Assistant Buyer/Sales Associate
Bellaza Boutique
Winter Haven, FL
09.2007 - 10.2009
- Helping and assisting the buyer in all purchasing
- Making payments for invoices and maintaining product replacement
- Explain the use and advantages of the merchandise to customers.
Education
A.A. -
Howard Community College
Columbia, MD05.2007
Graduated -
Long Reach High School
Columbia, MDSkills
- Sales & Marketing
- Customer Service
- Team Leadership
- Office Administration
- Account Management
- Problem Solving
- Excellent Communications
- Inventory Management
- Management Support
Timeline
Sales Consultant - Senior Agent
Nu Look Home Design
01.2018 - 08.2022
Bartender
Barely & Vine Beirgarten
03.2014 - 09.2014
Manager/Bartender/Bottle server
Draft Global Lounge
07.2012 - 05.2014
Supervisor of Transportation
Florida Hospital
01.2010 - 03.2012
Assistant Buyer/Sales Associate
Bellaza Boutique
09.2007 - 10.2009
A.A. -
Howard Community College
Graduated -
Long Reach High School
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